Discord has been the go-to app for gamers to talk to each other since it’s rise to prominence over the last year. This is because the app works so well, and even when you go idle on Discord, you can come back and resume your chat seamlessly.
So for now, Discord is king. However, if the Discord app won’t open, it’s mildly infuriating. If this is the case for you, below are the solutions for both the desktop app and the mobile app.
Discord app won’t open – The Fix
There are a few potential causes for this problem – internet issues, processes blocking the app launching, updates and potentially even corrupted system files are typically at the root of the problem.
Sometimes all you need is a good old fashioned off and on to fix the problem, but with some Discord files, it may take a little more effort. Let’s have a look at what we can do.
First things first, check if it’s on your end. Head over to the Discord Reddit and the moderators will post if there are any server side issues.
If this is the case, then sadly the only thing to do is start a new Netflix show and try opening the app every so often. Keep checking that discord for updates just in case!
Check your internet – Desktop
Discord needs an internet connection to work and as such it’s the most common problem users will have when it comes to opening the app.
A very simple check here, open your browser and try loading a page, any page. If it is your internet do the usual checks;
- Check if you knocked your cable out
- See if your Wi-Fi is turned on
- Look if your router flashing red?
If all of these aren’t showing any issue, then reset your router anyway – this will resolve your issue in the vast majority of cases.
Connection – Mobile
Connectivity issues tend to be some of the main issues that you’ll come across with an app like Discord.
You can usually tell if this is the case by looking for a connecting icon, which will show up on the app’s loading screen. If it doesn’t, you’ll then be met with an error message that says “Network connectivity limited or unavailable.”
If you want to fix Discord, then there are a couple of different ways that you can do that (if your poorly configured internet connection is to blame). This can usually be divided into;
- Airplane mode – One of the most common reasons why you may not be able to connect to your network is that your device is in Airplane mode – this can stop both the app and the web version of Discord from accessing the internet. Make sure that airplane mode isn’t on before you launch Discord.
- Wi-Fi – The next solution is your home Wi-Fi, and before you go and delete then re-install Discord, there’s two things to look at. You’ll want to look at how you’re connected to your internet by looking at both your router and the device you’re using (phone, laptop etc). It’s easy to tell whether there’s any problems with your own device
As Discord is a messaging service this will depend a lot on how many servers you are a part of and how many IM’s you’re receiving. Essentially the more you’re using Discord the bigger your cache will become and the more potential it has for errors.
Here’s a step-by-step process on how to clear the cache.
Step 1: Open your start menu and search for “%appdata%”.
Step 2: Once you’ve opened appdata find the “Discord” file.
Step 3: In this file delete the “cache,” “code cache,” and “GPUcache” folders. (If you hold shift while you delete these files it will permanently delete them and you can skip the next step!)
Step 4: Finally, make sure to empty your recycle bin so the files are gone for good.
The good old-fashioned restart. The oldest trick in the book and the last resort. When in doubt and all else fails, restart the PC. A hard reset will not only remove any problematic processes from Discord but any other apps which may be interfering with the program.
Clear cache (Mobile)
When you first launch Discord, you start with a fresh slate. But over time, files begin to get saved and cached by your device.
In some circumstances, your Discord app may have stored data or corrupted files, which can in turn have an effect on the loading speed of your device. Clearing your cache out and then proceeding to relaunch Discord is a good way to combat this.
With Discord stuck or seemingly running slowly, clearing the cache can help. All you’re really doing here is clearing out all of the old files on your device, which is a necessity every now and then This will clear out all of the saved data – files, usernames, and accounts.
You can do this pretty easily on both iOS and Android devices. The best way for you to do this on iPhone is to uninstall and then reinstall the app completely.
For Android, you can do this from the app settings without the need to launch Discord.
- Go to settings.
- Then, select apps.
- Select Discord
- Go into your storage.
- You should then be able to hit the Clear Cache button.
Background process stuck (Desktop only)
One of the more frustrating issues which can occur is that a background process is stuck. This may be the cause if you are attempting to open the app but either nothing is happening or if you get the brief loading screen and don’t get further.
Usually you would open task manager, navigate to the processes tab and check for anything related to Discord then you can “end task”.
Whilst Task Manager is one way you can fix this, we’ve found a little trick however to help speed this process along a bit.
Here’s the step by step:
Step 1: Press windows + R key
Step 2: Type “cmd.exe” and click ok
Step 3: Type “taskkill /F /IM discord.exe”
This closes all tasks associated with Discord, effectively hard resetting the program and letting it open fresh with no interference.
Check its updated
Having Discord errors occur can often be because of an outdated software – in fact, that’s one of the most common causes of errors across all different forms of apps.
If you want to get this fixed, you’ll want to follow the below, and then restart Discord.
- First, open up the app store.
- Then, go ahead and access your profile.
- You’ll then be met with a list of different apps to scroll through – you should find Discord buried in the list somewhere.
- Go to the Play Store home screen.
- Hit My apps & games.
- You should then be able to select Discord.
You can also just go ahead and update all of the apps you’ve got downloaded, which isn’t a bad idea as you should be keeping your apps updated regularly anyway.
If the problem persists, then you can consider restarting your device too. Phones can often have little problems now and then, and much of the time a restart should be all you need to get things started.
As a last resort, you could uninstall the app and then reinstall Discord again. This will help any caching issues, corrupted file data or can help if you find Spotify not working with Discord.
In conclusion, Discord for the most part rarely has any issues. Most of the time the issue affecting Discord is going to be internet connection issues. Double check your cables, triple check your network settings and reset your router.
So, even though it’s an excellent chat app, it can still have issues from time to time. And that’s that, back to gaming and back to talking with your friends.