Music Magpie app not working? We have the solution

Music Magpie claims they are the UK’s number 1 reseller app. The app lets you both buy and sell a wide variety of different goods including, phones, tech, CDs, DVDs, books and more.

Advertised as a way of getting some extra cash for a big purchase or if you’re just having a clear out the app is here to help. And as you’re reselling you aren’t throwing stuff away which will help the environment in the long run. Quite a nice little list of benefits we’ve got here so it’s understandable that it’s such a big app.

So, what do we do when it stops working…?

Music Magpie app not working? Here’s the fix

If your Music Magpie app isn’t working, then there’s a few things you can do to make sure it’s back up and running so you can be back to shopping as soon as possible. But first we need to confirm if it’s something wrong with your device or if there is something wrong with Music Magpie’s servers which we won’t be able to do anything about.

The most likely issue is going to be your internet connection but first, we need to make sure it’s not Music Magpie’s connectivity…

Always a good idea to check whether the app itself is having issues, so if it’s a problem for everyone connected or if it’s specific to your device.

Thankfully there’s a way we can check to tell, I’ve included a link here so you can see if they are having issues on their side.

Website up checker:

Connection issues

As mentioned, the main thing that will cause issues with the Music Magpie App is your internet connection. This will be shown by a connecting icon either on the app’s loading screen or an error message will appear.

Here are the main things to double check when on your mobile and have connection issues:

  • Airplane mode. As you can probably guess, having airplane mode on stops all signal and network connection so it’s one of the first things to check, usually indicated by an airplane icon in the top right corner of your device.
  • Wifi. Just in case you are on wifi there are two things to check here. The wifi on your device and your router. Firstly, make sure your wifi is turned on. If it is, then give it a quick off and on then try connecting again. Secondly, the router itself, check for any obvious warning lights. Just for good measure do a reset, another off and on. Nice and easy.

Check for updates

Apps have a variety of issues all the time and one of the most common causes for these more obscure issues are updates. If the developers push an update server side, it can cause the app to stop working properly until the update has been done by users. This is rarely something as significant as the entire app not working but is very possible.

Here’s what to do.


  • Open the app store.
  • Navigate to your profile, this is an icon in the top right.
  • Scroll down to your list of apps and find the Music Magpie app, if it’s in the “to be updated” section then hit that update button!
  • Done.


  • Navigate to the play store home screen.
  • Select “My apps & games.”
  • Here you can select the Music Magpie App specifically if it needs an update or just hit the update all button. I tend to check if it needs updating to see if that could have been the problem but still make sure to do update all.
  • Done.

Reinstall/clear cache

Sometimes these apps have stored data that can corrupt files and cause issues with loading. Nothing to worry about here though, this happens when files break, and a simple clearing of the cache removes the problem files – this should work for any shopping app, and is also the first thing to do if your Wish app isn’t working too.

Keep in mind when doing this that it will remove all saved data. Files, usernames, and accounts. A lot of this is held server side by Music Magpie however so the only hassle is a quick sign in and you’re back up and running.

Thankfully this can be done on both Android and IOS devices.

For iPhone/IOS devices it’s not very intuitive how to do this… Unfortunately, the only way to do this is to delete the app and reinstall it… This is a little annoying, but it will also clear up any potential corrupt files.

For Android this can be done from the app settings.

  • Navigate to settings.
  • Select apps.
  • Select the Music Magpie app.
  • Select storage.
  • Hit the clear cache option down in the bottom right.
  • Done.


In conclusion, the Music Magpie app is almost never down, as it is a fairly large app that is used near continuously throughout the day, they cannot afford to have the app be down for any amount of time. Therefore, it is quite likely that it is an issue on your side. If you follow the steps we’ve outlined here then you should be back to your shopping or selling soon! We hope this article has helped and you’re connected again in no time.

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