Meerkat Movies App Not Working – Here’s How To Fix It

Date night ruined because of your Meerkat Movies app not working? The Meerkat Movies app is extremely popular with many. Its 2-for-1 cinema tickets every Tuesday and Wednesday are undoubtedly a hit with everyone nowadays. The award is now being claimed by more than 4 million people

However, Meerkat Movies is famous for its great discounts, and not for the tech behind it. There are a few common issues that have come up in the past where users find the app not working. If you’ve recently been having these types of issues with the Meerkat Movies app, then we’re going to run through some of our tried and tested troubleshooting ideas.  

Meerkat Movies App not working – Here’s how to fix it

Ask yourself: Are there issues with the Meerkat Movies App server

Often issues with the Meerkat Movies app are caused by issues with the Meerkat Movies server itself. The Compare the Market Meerkat is very active online, and you can usually find more details about downtime on their website or social media platforms – this is why we suggest that you check that the server is working as it should first, just incase there’s a larger issue at play that you can’t do anything about.

After you’ve gone through and checked their Twitter page, if they haven’t mentioned an issue at their end, it’s you can be pretty certain that it’s an issue with your phone, app or internet connection. 


If you’re still having issues with the app then you’ll want to keep reading, as we’ll cover some easy to fix problems that come up most often for people when the Meerkat Movies app is not working. 

Check for updates 

The first thing to check when the Meerkat Movies app isn’t working is to make sure that you’re running on the latest update. When an app is running on an out-of-date version, it’s much more likely to crash or become glitchy. 

If you have an iPhone, check for updates by visiting the App Store > tap your profile icon at the top of the screen and scroll to see pending updates. Tap ‘Update’ on the Meerkat Movies app if that is showing as needing to be updated.  

If you’re using an Android, open the Google Play Store app > tap the profile icon and the top right > tap Manage Apps & Devices, apps with an update available are labelled ‘Update Available’.

If you’re using an iPhone, we recommend that you allow automatic downloads to ensure that all of your apps are always up-to-date. You can do this by going to your Settings > App Store and tick ‘App Updates’ to on. 


Next, it’s also a good idea to make that your phone itself is running on the latest update, as this can also cause apps to play up. You can check this by going to your phone’s Settings. 

Check that you’re connected to WiFi or mobile data

The next thing to check is that you’re connected to WiFi or mobile data. Most apps don’t work offline, so a common reason that you won’t be able to use them is that you’re not connected to the internet. 

If you’re seeing a message about internet connection as shown below, this is likely to be the reason you’re not able to use the app. 


A common mistake people make is turning off their mobile data or putting the phone in airplane mode. To make sure that hasn’t happened go to Settings > Mobile Data and make sure that this is ticked as on. 

To check the WiFi on an iPhone, swipe up and make sure the WiFi is turned on (it will be highlighted blue), alternatively, go to your phone’s Settings > WiFi, and make sure this is turned on. Then check for any WiFi you can connect to. You can follow the same steps for Android but swipe down instead of up.

Finally, check that you haven’t put your phone in airplane mode by swiping up and checking the airplane symbol isn’t highlighted.

Delete and re-install the Meerkat Movies app

If everything appears to be okay with the severs and you’re all up-to-date, the next thing we recommend that you try is uninstalling the Meerkat Movies app, then re-install it. Sometimes apps just need a refresh.

To delete the app, tap and hold down on the app until the below drop-down appears. Then hit delete. For Android, tap and hold down the app until you feel a vibration, then drag the app to where it says ‘Uninstall’. 


Re-install by searching for it on the App Store or Google Play Store.

Although, make sure that you remember your login details before doing this as you’ll need to log back into your account so you can get all of your rewards back again.


As we said before, Meerkat Movies is known for its great discounts, not its super reliable tech, so you may encounter some issues when using the app – it’s still one of the best voucher apps to download if you want to save some cash. Generally, there’s an easy fix and it’s likely to be one of the issues that we’ve covered in this article. 

Photo of author

Connect: Twitter



By day he's an engineer and by night (well, evening or very early morning but night sounds way cooler) Alex runs the Apps UK ship. He has a keen interest in language, fitness & especially social media - he is always on the lookout for the next hot platform.

Read more from Alex

Apps UK
International House
12 Constance Street
London, E16 2DQ