App Store not working on Mac? This is what you should do

The App Store for Mac is a platform that distributes digital content for MacOS users that was created by Apple Inc. The App Store is available in almost every country that sells Apple Inc. products, It allows users to download apps, extensions and widgets and is browsable by category offering an easy way to get the applications you need for your devices.

There is a huge amount of variety on the App Store, free games and apps as well as paid apps and subscriptions. Developers can make their own apps and publish them to the store in order to get their business out into the world and has become a hugely profitable marketplace for independent developers looking to start up. So what can you do when you need to download an app and you realise that the App Store isn’t working? Here are some quick fixes to get you back on track.

App Store not working on Mac?

How do I check the connectivity on my Mac?

First thing is first, you should check your network connection to make sure that you have an internet connection. Whether Ethernet or Wi-Fi connected it is best to check if this is the cause of the issue when trying to connect to the App Store. You can check your network settings on Mac by following the process set out below;

  1. Go to the top right-hand corner of your screen.
  2. Right-click the Wi-Fi symbol.
  3. Select ‘Network Preferences.’
  4. This will load your Network window.
  5. Here you can see all your available options.
  6. Check the status of your connection, in the picture provide in this article you can see that if you are connected the status will be ‘Connected.’
  7. If the ‘Status’ is showing as ‘Off’ click ‘Turn Wi-Fi On’ and this should solve your connection issue.
  8. If you continue to have issues with connecting to your Network, restart your router following the network providers instructions.
  9. Finally go to the App Store and boot it to see if this has resolved the issue.

How do I ‘Force Quit’?

It may be that you tried to boot the App Store and your computer didn’t respond, sometimes for no real reason things just crash, it could be a corrupt file or just a moment of technological indecision on the part of the computer. When this happens you should ‘Force Quit the application and try to run it again.

  1. Right-click on the App Store icon.
  2. Select ‘Quit App.’
  3. Alternatively, if you are getting no response:
  4. Click on the Apple menu in the top left-hand corner of the screen.
  5. Select ‘Force Quit.’
  6. Go to the App Store icon.
  7. Select ‘Force Quit.’
  8. Reload the App Store shortly after.

How do I make sure that the App Store is not restricted?

Another possible reason that your App Store may not be working is due to restriction settings on your Mac. If you restrict access to your App Store purposefully or otherwise you will not be able to boot the programme. To unlock your restrictions you can take the following steps:

  1. Click on ‘System Preferences.’
  2. Select ‘Screen Time.’
  3. Go to ‘Contents and Privacy.’
  4. Choose ‘Apps’ from the options on the bar.
  5. Allow permissions for the Mac App Store.

How do I update my Mac?

With every update for any device, it is of utmost importance you update when new software is released. Software fixes bugs and enhances the performance of a system, without updating regularly, certain things will not work because they lack compatibility with old software. Therefore if you are having issues with your Mac, in this case, the App Store check for updates and make sure you install them to prevent further issues. You can do this by:

  1. Go to ‘System Preferences.’
  2. Click ‘Software Update.’
  3. Allow the Software to download and install.
  4. Restart your Mac.
  5. Try to boot the App Store again.

How do I log into Apple ID?

One last thing you can try if the App Store is not booting when you try it is to sign out of Apple ID and then log in again. A lot of the most simple fixes sound silly, but they really do work. So to sign out of your Apple ID:

  1. Go to ‘System Preferences.’
  2. Select ‘Apple ID.’
  3. Click on ‘Sign Out.’
  4. Log back in using your Apple ID details.
  5. Try to boot the App Store again.


There are many reasons why your App Store might not be working, a corrupt file, a firewall or even the things mentioned in this article. Hopefully, these quick fixes helped to get you back on your way to playing your favourite games and using your favourite apps.

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An avid gamer, historian and all-round literature buff, Tracy is our go-to when it comes to using different devices. MacOS, iOS, Android, Windows, Linux or whatever else, Tracy's got a device that runs it (she's even got an old Blackberry laying around somewhere!).

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