Twitch mobile app not working? Try this to get streaming fast

Twitch is a streaming platform that includes broadcasting, E-Sports competitions and different types of creative content.

The app has millions of users daily. So what happens when your Twitch mobile app is not booting? There are some quick fixes available to fix any problems that you may find when using the app.

Twitch mobile app not working? Try this to fix

If your Twitch mobile app isn’t working properly, there could be several reasons behind this issue. Here’s a list of potential causes:

  1. Outdated App Version: Your Twitch app may be out of date, and the current version has bugs or is no longer supported.
  2. Poor Internet Connection: A weak or unstable internet connection can prevent the app from loading streams or content properly.
  3. Server Issues: Twitch’s servers might be down or undergoing maintenance, affecting the app’s functionality.
  4. Insufficient Storage: Your mobile device might not have enough storage space to run the app properly or to update it.
  5. Outdated Operating System: The operating system on your mobile device might be too old to support the latest version of the Twitch app.
  6. App Cache: Over time, the app’s cache can become corrupted or overloaded, which can lead to performance issues.
  7. Background Processes: Other apps running in the background might be using too many resources (RAM/CPU), causing Twitch to malfunction.
  8. App Permissions: The app might not have the necessary permissions to function properly (like access to storage, network, etc.).
  9. Corrupted App Data: Sometimes the app’s data might get corrupted, which can cause the app to crash or not open.
  10. Device Compatibility: Your device may not be compatible with the Twitch app, especially if it’s an older model.
  11. Network Restrictions: Some networks, especially public or work networks, may have restrictions that block Twitch’s content.
  12. VPN or Proxy Interference: If you’re using a VPN or proxy, it may interfere with the app’s ability to connect to Twitch servers.
  13. Third-party Apps: Certain apps or services that offer screen overlay, like chat heads for messaging apps, can interfere with Twitch.
  14. Software Glitches: Glitches and bugs in the software can cause intermittent issues with app performance.
  15. Incorrect Settings: Sometimes the app’s settings might be configured improperly, causing issues with streaming or logging in.
  16. Ad Blockers or Firewalls: These can sometimes prevent the Twitch app from connecting to its servers correctly.
  17. Overheating: If your device is overheating, it may throttle performance and affect apps like Twitch.
  18. Account Issues: There could be an issue with your Twitch account, such as a suspension or ban, that is preventing you from using the app.

If you’re experiencing issues, run through the following steps to troubleshoot and resolve the issue.

Restart Your Device

The first thing that you can try when your Twitch app is not booting or responding is to restart your phone or device.

The issue that you are having with the app may be from a glitch in communication between your device or phone and the app itself. This glitch can be fixed by restarting your phone or device.

On an Android device, power off your phone or device using the button on the side and then wait for about a minute before turning it back on.

On iOS power down your device, again, wait for about a minute before turning it back on and then reboot the Twitch mobile app to see if this rectifies the issue.

Update Twitch app – How to

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Twitch releases software updates regularly that help to enhance the performance of the app and to fix any bugs that the programme may have had.

If you have not updated the Twitch app this is the next step that you should take, as failing to update your app can cause issues between the compatibility of your device and the app.

To update the Twitch app, you can follow these steps;

  1. Click into the Google Play Store.
  2. Here, you can select your account in the top right of your display.
  3. Click Manage apps and Devices.
  4. Below the Updates Available section, you can see the apps that need updating.
  5. Here, find Twitch from the list of app, and click Update.

After doing this, you’ll want to play around with the app a little to check that it’s working – you can do this by subscribing on the Twitch app, and contributing to others streams with comments.

Clear Twitch App Cache

Clearing the Twitch app cache can often resolve a variety of issues with app performance.

Here’s how you can clear the cache for the Twitch app on both Android and iOS devices:

For Android:

  1. Open Settings: Go to your device’s Settings app.
  2. Apps & Notifications: Scroll down and tap on Apps & Notifications. This may be just “Apps” on some devices.
  3. Find Twitch: Look for Twitch in the list of apps and tap on it. If you have a lot of apps installed, you might have to tap on See all apps or App info first.
  4. Storage & Cache: Tap on Storage & Cache or just Storage depending on your device.
  5. Clear Cache: You’ll see an option to Clear Cache. Tap on this button to clear the cache for Twitch.
  6. Restart App: Once the cache is cleared, restart the Twitch app to see if the problem is resolved.

For iOS:

iOS devices do not allow you to clear the cache for individual apps through system settings.

Instead, you would need to uninstall and reinstall the app to clear the app’s cache:

  1. Uninstall the Twitch App: Find the Twitch app on your Home Screen, then tap and hold the app icon until a menu pops up. Select Remove App or Delete App, then confirm the deletion.
  2. Reinstall the Twitch App: Go to the App Store, search for the Twitch app, and then tap the download icon to reinstall it on your device.

Remember that clearing cache will not log you out from the app, but if you clear data (on Android), it will reset the app to its default state, and you’ll have to log in again.

Uninstall and reinstall the Twitch app

To uninstall and reinstall the Twitch app on your mobile device, follow these steps for either Android or iOS:

For Android: Uninstalling the Twitch App:

  1. Open the App Drawer: Swipe up from the bottom of your home screen to open the app drawer, where all your apps are listed.
  2. Find the Twitch App: Scroll through your apps to find the Twitch app.
  3. Tap and Hold: Tap and hold the Twitch app icon until a menu pops up or the home screen changes to show uninstallation options.
  4. Select Uninstall: Tap on the Uninstall button that appears. On some devices, you may have to drag the app icon to a trash bin icon or an Uninstall section at the top of the screen.
  5. Confirm: If prompted, confirm that you want to uninstall the app.

Reinstalling the Twitch App on Android

  1. Open the Google Play Store: Tap on the Play Store app icon on your home screen or app drawer.
  2. Search for Twitch: Tap on the search bar at the top of the screen, type in “Twitch,” and press enter.
  3. Select the Twitch App: Tap on the correct search result for the Twitch app.
  4. Install: Tap on the Install button to download and install the Twitch app on your device.
  5. Open the App: Once installed, you can open it directly from the Play Store or by tapping on the Twitch icon in your app drawer.

For iOS: Uninstalling the Twitch App:

  1. Find the Twitch App: Navigate to your home screen and find the Twitch app icon.
  2. Long-press the App Icon: Tap and hold the app icon until a menu appears or the icons begin to jiggle.
  3. Select Remove: Tap on Remove App or the minus “-” sign depending on your iOS version.
  4. Confirm Deletion: Choose Delete App to confirm that you want to remove the Twitch app from your device. Confirm again if prompted.

Reinstalling the Twitch App on iOS

  1. Open the App Store: Go to the App Store by tapping on its icon.
  2. Search for Twitch: Tap on the search tab at the bottom of the screen, then type “Twitch” in the search bar and tap the search button.
  3. Download Twitch: Tap on the Twitch app from the search results, then tap on the cloud icon with an arrow, or the Get button, to download and install the app.
  4. Open the App: Once the app is reinstalled, you can press Open from the App Store or tap on the Twitch icon on your home screen to open the app.

Remember, uninstalling the app may delete your stored data, like login details or preferences within the app, so make sure you know your login credentials before you uninstall the app.

How do I change the time settings on my device?

The time and date settings on your phone or device, can, believe it or not, affect the functionality of an app.

Time and date settings affect apps because your device cannot calibrate correctly as apps often interact with the date and time of your phone to perform certain actions.

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So if you think that your settings may be incorrect and you are having trouble with your Twitch app, you need to set them to the correct information.

You can alter your settings to automatic date and time to prevent this issue. To update them on Android you can:

  1. Go to ‘Settings’ on your device.
  2. Go to ‘General.’
  3. Select ‘Date and Time.’
  4. Make sure that the option ‘Set Automatically’ is switched on.
  5. If this was originally set to ‘Off’ you can check your Time Zone is correct before turning manually setting your Time and Date correctly.
  6. Restart the Twitch app to check if this has rectified the issue.

On iOS:

  1. Go to ‘Settings.’
  2. Go to ‘General.’
  3. Select ‘Date and Time.’
  4. Set the option ‘Automatic to ‘On.’
  5. Restart Twitch to check if this has rectified the issue.

How do I reset the quality of my Twitch app?

Although the Twitch app is generally very good when it comes to a lack of bugs, there is a user recognised issue that the app has.

When you use the Twitch app, the setting of stream quality is at a default of ‘Automatic’ and as a result, Twitch can suffer issues where it freezes, stutters or doesn’t work correctly.

When you’re having issues with your Twitch stream’s quality, there’s a couple of things you can do. To rectify this issue there is a simple fix, you merely change the stream quality of the Twitch app manually rather than leave the quality settings on ‘Auto’.

On Android or iOS, you do this by;

  1. Booting Twitch on your device or phone.
  2. Clicking on ‘Settings.’
  3. Selecting ‘Video Quality.’
  4. Changing the quality settings from ‘Auto’ to one of the options available for example, 1080p so it is no longer set to the default setting.
  5. Restart the app and this should rectify the issue.

Conclusion

The Twitch app is generally a great app to use, as long as you keep up with updates and check the display settings. There are very few issues that stand out as a user, and it is generally pretty reliable whether you’re using an Android phone or you’re on the iOS version.

Hopefully, this article will help you to fix any issues that crop up and allow you to get back to streaming your favourite broadcasters with no interruption.

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Author

Tracy

An avid gamer, historian and all-round literature buff, Tracy is our go-to when it comes to using different devices. MacOS, iOS, Android, Windows, Linux or whatever else, Tracy's got a device that runs it (she's even got an old Blackberry laying around somewhere!).

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