MSI Gaming app not working? Here’s what to do

The MSI app, also referred to as the MSI gaming center, is actually one of the better apps when it comes to driver software. It allows you to make quick tweaks and hardware changes (like enabling Enhance Pointer Precision) that can make your overall gaming experience better. However, it’s not without faults – here’s what to do if you run into any issues.

MSI Gaming app not working? The fix

If you’re MSI Gaming app isn’t working, then one of the first things to check is their reddit page. They will post updates here’s if it is an issue on there end and you can relax and wait for them to find a fix.

Like any other app these are rare but can occur. Thankfully the vast majority of the time the app is up and you don’t have to worry.

If the app isn’t working and it’s not on the developers end, then we have some solutions for you to try. Here are the most common solutions for if the MSI gaming app is not working…


One of the first things you should check out if you’re having issues with the MSI Gaming app is your internet connection. You can do this by checking for the internet icon in the corner of your mobile, or if you’re using a computer, as the top of your display.

Remember the PC that you are connecting to also needs to connect to the internet and on the same network so make sure to double check the network on your PC too.

The most common issues with connectivity are;

  • Airplane mode – When you flick your phone into airplane mode, you’re essentially getting rid of the phone’s ability to connect to the internet with your mobile data. In turn, this will likely create issues with your internet if you’re not connected to the Wi-Fi.
  • Wi-Fi – If your phone is definitely connected to the Wi-Fi in your home, then it’s likely going to be an issue with the router itself, or even the connection. Just because your phone or laptop is connected to the Wi-Fi, doesn’t mean it’s working. Reset your router to see if this works.

Desktop app installed?

The MSI gaming app also needs an app on your PC to connect, this is what provides the app with all the information and allows you to access the functionality of the app.

If you are missing the desktop app then it can be found here at this link:

Once installed, make sure your mobile and PC are on the same network and then the mobile app will be able to find your Desktop in the “Paired Device” section of the app.

Check for updates

The apps that you use on a regular basis all tend to have similar issues to one another. When the app dev’s make an update their end, it can cause issues with older versions of the app’s software. So, we should try and make sure that the app is updated on a regular basis.

For Windows, your driver should update automatically, though you may have to do a manual update via the Control Panel. If you’re using a mobile operating system, then fixing the app is a little different.


  • First things first, open up the app store.
  • Go into your profile.
  • Scroll down to the MSI app.


  • Go to the Home Screen in the Play Store.
  • Then, hit My apps & games.
  • Hit update.

Updating all of your apps on a regular basis is a good idea, so it might be wise to just hit “update all” to ensure all of your apps are up to date.

MSI Gaming App Modes

The performance modes you are able to swap between are the OC mode, for the most optimum gaming experience where it increases clock speed and fan performance. Next is gaming mode, this gives the best balance between in-game performance and noise of your machine.

Finally we have silent mode, this reduces the sound of your system significantly if you are not using the PC for anything that is stressful on your system.


In conclusion the MSI gaming app is a very simple app with a very specific use. To control the performance of your system remotely. The app has a very simple premise and a fairly simple execution from the app’s standpoint, so it is very rare for issues to occur. The app can be used by anyone that has either an MSI PC or laptop. The app allows you to control the performance of your system.

If issues do occur, check with any notice boards if MSI themselves are having an issue then follow the steps mentioned here and you should be back to gaming in no time!

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By day he's an engineer and by night (well, evening or very early morning but night sounds way cooler) Alex runs the Apps UK ship. He has a keen interest in language, fitness & especially social media - he is always on the lookout for the next hot platform.

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