Fitbit display not working? – Here’s why

fitbit display not working is a common issue encountered by many users of the popular fitness tracker.

The Fitbit, like any other electronic device, can experience technical problems. This guide delves deep into the possible reasons for the display issue and offers potential solutions to get your device back to normal.

Understanding the Issue: Fitbit display not working

When we talk about the Fitbit display not working, it can manifest in several ways:

  • The screen remains blank or black even when the device is turned on.
  • Display flickers intermittently.
  • Unresponsive touch screen.
  • Display showing incorrect or distorted graphics.

To efficiently address the problem, it’s essential to identify its root cause.

Possible Causes of the Issue

  1. Battery Issues: The most common cause for display issues is a drained or faulty battery. If the device doesn’t have enough power, it may not turn on or function correctly.
  2. Firmware Glitches: Sometimes, the software running on the Fitbit might experience bugs or glitches leading to display issues.
  3. Physical Damage: Accidental drops, exposure to water, or extreme conditions can lead to hardware damage affecting the screen.
  4. Corrupted Data: Corrupted apps or data can occasionally interfere with the normal operation of the device.

Troubleshooting the fitbit display not working Issue

Once you’ve determined or suspected a cause, you can follow the troubleshooting steps related to it. Here are solutions based on the potential causes:

Battery-Related Solutions

  • Charge the Device: Ensure the Fitbit is adequately charged. Connect it to the charger and wait for at least an hour before trying to turn it on.
  • Check Charger and Cable: Sometimes, the issue might not be with the Fitbit but with the charging cable or the adapter. Make sure they’re working correctly.

Firmware and Software Solutions

  • Hard Reset: Like smartphones and computers, a hard reset can often solve many electronic issues. For most Fitbit models, pressing and holding down specific buttons will initiate a hard reset.
  • Update Firmware: Ensure your Fitbit’s firmware is up to date. An outdated version might have known bugs that can be fixed with a newer version.

Physical Damage Solutions

  • Inspect for Visible Damage: Check if there are cracks on the screen or any other signs of physical harm. If physical damage is evident, you might need to consider professional repair or replacement.
  • Avoid Extreme Conditions: Ensure the Fitbit isn’t exposed to extreme temperatures, as this can impact its functionality.

Data-Related Solutions

  • Remove Corrupted Apps or Faces: If you recently added a new app or changed the clock face and started facing the display issue, consider removing the app or reverting to the default clock face.
  • Factory Reset: As a last resort, consider resetting the Fitbit to its factory settings. This action will erase all data, so ensure you have a backup.

Preventive Measures for fitbit display not working

Prevention is always better than cure. Here are some tips to prevent display issues with your Fitbit:

  • Regular Updates: Always keep your Fitbit updated to the latest firmware to avoid known software glitches.
  • Protective Accessories: Consider investing in protective cases or screen protectors for your Fitbit to prevent physical damage.
  • Avoid Water: Even if your Fitbit is water-resistant, avoid exposing it to water for prolonged periods.
  • Handle with Care: Like any other electronic device, handle your Fitbit with care to prolong its life.


The fitbit display not working issue can be disheartening, especially when you rely on the device to track your daily activities and health metrics.

However, with the right troubleshooting steps and preventive measures, you can ensure the prolonged and optimal functionality of your Fitbit.

If none of the solutions work, it might be time to contact Fitbit’s customer support or consider a replacement.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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