Whether you’re a paying club member or if you just use the app for the on-demand training videos, there’s nothing worse than your workout being delayed because of the David Lloyd app not working. After all, it’s often hard enough to get yourself ready to actually do it.
The David Lloyd at-home gym app was a staple favourite for many during the lockdown over the last year and a half. As we weren’t able to go to the gym, David Lloyd came up with their great app offering at-home workouts for free.
Even though we’re not able to go and enjoy the gym in person, many of us are still opting for at-home workouts saving time and money.
The chances are that there’s a simple fix for when the David Lloyd app isn’t working and that’s what we’re going to explore in this article.
David Lloyd App Not Working – Here’s how to fix it
Check there are no issues with the David Lloyd server
David Lloyd is known for its luxurious gyms, not for being a leader in the app world. So every now and again, there may be some issues with the server that’s affecting your app.
If there is a wider issue, they’ll most likely post about it on their social media pages. So it’s a good idea to check their Twitter, Facebook and Instagram pages and they will likely provide updates there, so we’d recommend that you check this first and wait to use the app until the issue is resolved.
But if you’ve checked their social media pages and they haven’t mentioned an issue at their end, it’s likely to be an issue at your side.
Check for updates
The first thing to try when the David Lloyd app isn’t working is to make sure that you’re running the app on the latest update. An app is much more likely to have problems when on an out-of-date version.
If you have an iPhone, check for updates by visiting the App Store > tap your profile icon at the top of the screen and scroll to see pending updates. Tap ‘Update’ on the David Lloyd app if that is showing as needing to be updated.
If you’re using an Android, open the Google Play Store app > tap the profile icon and the top right > tap Manage Apps & Devices, apps with an update available are labelled ‘Update Available’.
If you’re using an iPhone, we recommend that you allow automatic downloads to ensure that all of your apps are always up-to-date. You can do this by going to your Settings > App Store and tick ‘App Updates’ to on.
Next, it’s also a good idea to make that your phone itself is running on the latest update, as this can also cause apps to play up. You can check this by going to your phone’s Settings.
Check that you’re connected to WiFi or mobile data
The next thing to check is that you’re connected to WiFi or mobile data. Most apps don’t work offline, so a common reason that you won’t be able to use them is that you’re not connected to the internet.
If you’re seeing a message about internet connection as shown below, this is likely to be the reason you’re not able to use the app.
A common mistake people make is turning off their mobile data. To make sure that hasn’t happened go to Settings > Mobile Data and make sure that this is ticked as on.
To check the WiFi on an iPhone, swipe up and make sure the WiFi is turned on (it will be highlighted blue), alternatively, go to your phone’s Settings > WiFi, and make sure this is turned on. Then check for any WiFi you can connect to. You can follow the same steps for Android but swipe down instead of up.
Delete and re-install the David Lloyd app
The next thing we recommend that you try is uninstalling the David Lloyd app, then re-install it. Sometimes apps just need a refresh.
To delete the app, tap and hold down on the app until the below drop-down appears. Then hit delete. For Android, tap and hold down the app until you feel a vibration, then drag the app to where it says ‘Uninstall’.
Re-install by searching for it on the App Store or Google Play Store.
It can be a real inconvenience when your David Lloyd app isn’t working, but generally, there’s an easy fix and it’s likely to be one of the issues that we’ve covered in this article.
If you’re still facing issues, it may be worth contacting David Lloyd directly – they may be able to point you in the right direction to get you back up and running and ready to hit your workout! For more troubleshooting advice, check out some of our other articles on a range of different apps.