Bumble is more than your average dating app. It also allows you to meet new people just for a friendship or even network for your career. Bumble very impressively has over 40 million users, so if you’re not able to interact and meet these new people because of your bumble app not working, we get that that can be pretty frustrating.
So, if you’ve been having issues with your Bumble app, then keep reading to hear some of our tried and tested troubleshooting ideas.
Bumble App Not Working on Wi-Fi – Here’s how to fix it
If you’re finding that Bumble won’t work when you’re connected to the Wi-Fi at home, the first thing you should do is reset your home router – this can fix Bumble and your internet connection quickly. Aside from this, you may also want to update the app, and potentially even uninstall then re-install it too.
Communicating through social media is the most popular way for people to talk to each other day-to-day, especially since the pandemic. So we know that it’s frustrating when you can’t get on to your social media or dating app to talk to people because of your Bumble app not working. Here’s what to do step-by-step.
First things first: Check there’s no issues with Bumble’s server
Being such a popular platform, it’s not often that there are issues with the Bumble servers, but that doesn’t mean that it doesn’t ever happen.
For issues that are affecting all Bumble users, they’ll post about this on their Twitter or on Instagram stories where they’re fairly active and provide regular updates, so we recommend you follow them and check their accounts to see if there’s a common issue occurring.
If you’ve scrolled through their stories and there’s nothing there about an issue, then you’ll need to make sure that your phone is working, as that’s likely the cause of the problem.
Check for updates
The first thing to try when the Bumble app isn’t working is to make sure that you’re running the app on the latest update. An app is much more likely to have problems like crashing or slowing down when running on an out-of-date version.
If you have an iPhone, check for updates by visiting the App Store > tap your profile icon at the top of the screen and scroll to see pending updates. Tap ‘Update’ on the Bumble app if that is showing as needing to be updated.
If you’re using an Android, open the Google Play Store app > tap the profile icon and the top right > tap Manage Apps & Devices, apps with an update available are labelled ‘Update Available’.
If you’re using an iPhone, we recommend that you allow automatic downloads to ensure that all of your apps are always up-to-date. You can do this by going to your Settings > App Store and tick ‘App Updates’ to on.
Next, it’s also a good idea to make that your phone itself is running on the latest update, as this can also cause apps to play up. You can check this by going to your phone’s Settings.
Check that you’re connected to WiFi or mobile data
The next thing to check is that you’re connected to WiFi or mobile data. Most apps don’t work offline, so a common reason that you won’t be able to use them is that you’re not connected to the internet.
If you’re seeing a message about using bumble offline as shown below, this is likely to be the reason you’re not able to use the app.
A common mistake people make is turning off their mobile data. To make sure that hasn’t happened go to Settings > Mobile Data and make sure that this is ticked as on.
To check the WiFi on an iPhone, swipe up and make sure the WiFi is turned on (it will be highlighted blue), alternatively, go to your phone’s Settings > WiFi, and make sure this is turned on. Then check for any WiFi you can connect to. You can follow the same steps for Android but swipe down instead of up.
Clear app data and cache
If everything appears to be okay with the severs and you’re all up-to-date, the next thing we recommend that you try is to clear the app data and cache. You can clear an app’s cache and data on Android, but on iPhone, you need to delete and re-install the app.
Luckily, there’s an “Offload” function, which means that your Bumble data gets kept on the phone when you delete the app, so it restores it all when you re-install it.
To “offload” Bumble from your iPhone, go to Settings > General > iPhone Storage, and scroll down until you find the Bumble app, tap it, then tap “Offload App.” Go to the App Store, find Bumble and install it again.
For Android, go to Settings > Apps and Notifications > See all apps > Bumble > Storage and cache > clear cache. You’ll then need to repeat these steps but tap ‘Clear Storage instead.
Delete and re-install the Bumble app
The final thing we recommend that you try is uninstalling the Bumble app, then re-install it. Sometimes apps just need a complete refresh.
To delete the app, tap and hold down on the app until the below drop-down appears. Then hit delete. For Android, tap and hold down the app until you feel a vibration, then drag the app to where it says ‘Uninstall’.
Re-install by searching for it on the App Store or Google Play Store.
It can be a real inconvenience when your Bumble app isn’t working, but generally, there’s an easy fix and it’s likely to be one of the issues that we’ve covered in this article.