Steam app won’t open? Here’s how you can fix that

Steam is the main app that most gamers use when they want to play online via desktop or laptop, but it’s not always the perfect application. You can run into issues with your Steam app when loading it, and in some scenarios, you may not even be able to open the Steam app at all. Here’s what you should do if this happens.

Steam app won’t open? – What to do

There are many reasons for why your Steam client could not be opening. We’re going to go through some common issues, and ways in which they can be solved. That way, you can get back to beating your friends up in Brawlhalla.

Internet Issues

Steam can’t open if it doesn’t have access to the internet. So, firstly, check that you’re connected to the internet. If so, check that your router’s light indicator is green. This usually means the router is working. If it’s not green, try turning the router off and on again. Then, try opening the Steam app.

If the app still won’t open, try opening something else that requires the internet on the same device. For example, a YouTube video. If it works, then there shouldn’t be an issue with your internet.

If it doesn’t work, then try disconnecting and reconnecting to your internet on your device. Then, try using the internet again.

If the internet still doesn’t work, there may be an issue with your internet provider. If you have mobile data or a device with working internet (some devices can work whilst others don’t in these situations), you can go on this website to check:

Just click on or search for your internet provider to view their outage reports in the last 24 hours. If there are a high amount of reports, there’s most likely an issue with your internet provider.


You can try going on your broadband’s website to see if they discuss any connection issues, and when they’ll be resolved by.

Server Issues

Steam is a widely-used platform, so they have great server maintenance support. Any server issues are usually resolved in a few hours, or a day at most.

You can check whether Steam’s servers are down by looking at these websites: – This website states whether the servers are down. It also has a FAQ section, which gives reasons for why the platform is down as well as when it will likely be up again. If the servers are down, you won’t be able to open Steam. You can only wait until the servers are back up again before trying to open the app once more.

steam-back-up – You can use this website to see if the status of Steam services are normal. If they aren’t normal, that means there’s most likely a problem with the servers; which is preventing your Steam app from opening properly.

Additionally, you can see if there are any connectivity issues with Steam in your region. If there are, your Steam client is most likely not opening due to server issues in your location. You can wait until those issues are fixed, which should only take a day at most, and try opening the Steam app again.


Restart Steam

There may be an issue with the app itself, so try restarting it.

For Laptop/PC users:

Open your task manager by pressing ‘Windows-key + ‘x’, and clicking ‘Task Manager’ from the list of options that appear.


This should open the task manager, which shows a list of all apps that are currently running in the background.


If Steam is on that list, click on it, and press ‘end task’ to close it. Then, try opening the Steam app again.

For apple users:

Go to Settings>General>Background App Refresh

This should show what apps are currently running in the background.

Find Steam, and turn off background activity by pressing the green switch.

Then, open the Steam app again.

For android users:

Go to Settings>Apps

Find Steam and press on it. Then, click ‘force stop’ in the bottom-right corner.

Then, open the Steam app again.

Restart Device

If the issue doesn’t lie with the Steam app, then the problem may be with your device. Try restarting your device, and opening the Steam app again.

For Laptop/PC users:

Click on the Start menu>Power Button>Restart


For Apple users:

Hold down the lock button on the right side of your phone until the option to ‘power off’ appears on the screen. Slide the switch to shut down your phone.


Then, after about 10 seconds, hold the lock button until the apple logo appears on the screen to start your phone again.

For android users:

Hold down the lock button on the right side of your phone until the option to restart your phone appears on the screen. Press ‘restart’ to restart your phone.


Update Device

Your Steam app may not be opening due to your device using outdated drivers or systems. Check for updates and download any that are available. Then, after updating your device, try opening Steam again.

For Laptop/PC users:

Go to Start Menu>Settings>Update & Security, and click ‘check for updates’.

First things first, go into the Settings option on your laptop or computer


When you’re on the Settings page, head down to Update and Security


Once there, click on the Check for updates button to see if there are any updates currently available for your device.


If there’s an update to download, there should be a ‘restart’ option under the update. Click the ‘restart’ option to update windows.

For Apple users:

Go to Settings>General>Software Update. If there’s an available update to download, press ‘download and install’ to update your phone.

For Android users:

Go to Settings>Software Update>Download and Install, to check for updates. If there’s an available update, download it to update your phone.

Steam Support

If none of these solutions worked, or you’re still unable to determine the reason for why your Steam app isn’t opening, try going to Steam Support for help:

Click on ‘Steam Client’ for help with the Steam app, and click on the most relevant issue.


Then, you have three options to choose from.


You can get more possible solutions to your issue by clicking on ‘General Steam Client Troubleshooting’.

You can get more information on why the app won’t open by clicking ‘Programs Which May Interfere With Steam’.

Or, you can click ‘Contact Steam Support’ for more personalised help. You can discuss your issue with Steam Support, and see if they can help solve it.



To conclude, if the cause for your Steam app not opening is due to an external party, such as Steam’s servers or your internet broadband – there’s not much you can do but wait a day or so before trying to open the app again. These issues shouldn’t persist for long. You’re not alone in having these issues; so have patience, and Steam should be up and running again for you.

If the reason your app isn’t working is due to a more personal issue, such as your device, then a more personalised solution would be most helpful. Contact Steam Support if none of the solutions above worked. Don’t be hasty in trying to troubleshoot the issue yourself by undertaking more risky methods in case you damage your device. Seek professional help and I’m sure you’ll find a solution to your problem.

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