Huawei Health app not working? – How to Fix

Staying on top of our health and fitness has become more crucial than ever.

Huawei Health app, a prominent player in the digital health landscape, has been a go-to choice for many.

However, like any other software, it’s not immune to glitches and errors. In this comprehensive guide, we dive into the common issues users face with the Huawei Health app not working and provide practical solutions to get you back on track with your health monitoring.

Why Is the Huawei Health App Not Working?

The first step towards fixing a problem is understanding its root cause. Several factors can lead to the Huawei Health app malfunctioning.

It could range from simple connectivity issues to more complex software glitches.

It’s essential to pinpoint the exact problem before attempting any fixes. Common issues include app crashes, syncing problems, inaccurate tracking, or the app failing to open altogether.

Bluetooth and Wi-Fi Connectivity

A significant reason for the Huawei Health app not working correctly could be connectivity issues. The app relies heavily on Bluetooth to sync data from your Huawei wearable device to your phone.

Ensuring that Bluetooth is turned on and functioning correctly is a basic yet crucial step.

Similarly, a stable Wi-Fi connection is necessary for the app to work seamlessly, especially for features that require internet access.

Keeping Your App and Device Updated

Another common culprit behind the Huawei Health app’s problems is outdated software.

Regular updates not only bring new features but also fix known bugs and improve overall performance.

Checking for app updates in your device’s app store and ensuring your Huawei wearable’s firmware is up-to-date are essential steps in troubleshooting.

Ensuring Compatibility with Your Smartphone

Sometimes the issue lies not within the app itself but with its compatibility with your smartphone.

Certain features of the Huawei Health app might not work optimally on older phone models or specific operating systems. It’s important to check if your smartphone meets the app’s requirements for a smooth experience.

Managing App Permissions and Settings

Proper functioning of the Huawei Health app also depends on the permissions and settings on your smartphone.

Ensuring that the app has the necessary permissions, like access to location, can resolve many issues related to tracking and syncing.

Solving Syncing and Data Tracking Issues

A common frustration for users is when the Huawei Health app fails to sync data correctly.

This could manifest as missing workout data, steps not being counted, or sleep tracking not working.

The solution often lies in checking sync settings and ensuring a stable connection between your wearable and the smartphone.

Accurate Data Tracking

Ensuring the accuracy of data tracked by the Huawei Health app is vital for its effectiveness.

Calibration of the device, wearing it correctly, and inputting accurate personal information can greatly improve the precision of data like step count, heart rate monitoring, and sleep tracking.

Contacting Huawei Support for Advanced Issues

If you’ve tried all the basic troubleshooting steps and the Huawei Health app is still not working, it might be time to seek professional support.

Huawei’s customer service can offer advanced solutions and, if necessary, provide service for any hardware-related issues with your wearable device.

Resetting the Huawei Health App

When basic troubleshooting fails, a more profound solution might be resetting the Huawei Health app.

This involves clearing the app’s cache and data, which can help resolve more persistent issues.

However, it’s important to note that this might delete your saved data, so ensure you have a backup before proceeding.

Reinstalling the App

In some cases, a fresh installation can do the trick. Uninstalling and then reinstalling the Huawei Health app can clear any corrupted data that might be causing the issues.

This step also ensures that you have the latest version of the app installed.

Regular Maintenance Checks

Prevention is always better than cure. Regular maintenance checks of both the Huawei Health app and your wearable device can prevent many issues from arising.

This includes periodically checking for updates, rebooting your device, and keeping an eye on the app’s performance.

Optimizing Your Device for Huawei Health

Optimizing your smartphone settings to suit the Huawei Health app can enhance its functionality.

This includes managing battery optimization settings, as some smartphones might restrict background data usage, affecting the app’s ability to sync data.

Frequently Asked Questions

How Can I Improve the Accuracy of My Fitness Tracking?

To improve the accuracy of your fitness tracking, ensure your personal information is up-to-date and accurate in the app.

Also, wear your device correctly – not too loose, not too tight. For activities like running or walking, calibrating your device can also help improve accuracy.

What Should I Do If My Wearable Device Isn’t Syncing with the App?

First, ensure that your device’s firmware and the Huawei Health app are up-to-date.

Then, check the Bluetooth connection and try restarting both your smartphone and the wearable device. If the problem persists, consider resetting the app or the device.


Navigating through the complexities of the Huawei Health app might seem daunting at first, but with the right approach, most issues can be resolved effectively.

By staying updated, performing regular checks, and understanding how to optimize your device settings, you can ensure a seamless experience with the Huawei Health app.

Remember, while technology can sometimes falter, the solutions are often within our reach.

With this guide, we hope you can overcome any hurdles and continue to track and improve your health with ease.

In the next section, we’ll explore additional tips and tricks to make the most out of your Huawei Health app, ensuring you stay ahead in your health and fitness journey.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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