HP Computer Won’t Turn On? Here’s what to do

The HP computer won’t turn on issue is a pervasive problem that many users face. But what causes this situation?

How can you effectively troubleshoot and solve it? This comprehensive guide aims to shed light on these questions, ensuring that you can get your computer up and running without unnecessary stress.

By leaning on both industry expertise and personal experiences, we’ll provide a roadmap to address this challenging issue.

Understanding the ‘HP Computer Won’t Turn On’ Problem

First and foremost, it’s essential to comprehend the breadth of potential issues behind the hp computer won’t turn on scenario. It isn’t always a simple power problem. The underlying causes can range from hardware failures to software glitches.

Potential Hardware Issues

  • Power Supply Malfunctions: The power supply unit (PSU) is the heart of your computer. If it malfunctions, it can prevent the computer from starting.
  • Battery Issues: For laptops, a faulty battery can prevent the device from turning on, even when plugged in.
  • RAM and Motherboard Issues: A failure in any of these core components can make the computer unresponsive.

Software and Firmware Concerns

  • Corrupted Boot Files: Essential files required during startup can become corrupted, preventing the system from initializing.
  • Firmware Glitches: Sometimes, the computer’s BIOS or UEFI settings can experience problems, inhibiting the boot process.

Step-by-Step Troubleshooting Guide

Facing the hp computer won’t turn on dilemma? Don’t worry! Here’s a systematic approach to tackle the issue:

1. Check the Power Source

First things first, ensure your power source is working correctly:

  • Plug the computer into a different power outlet.
  • For laptops, try a different charger or test the existing one with another device.

2. Examine the Hardware

Before delving into software solutions, it’s always wise to inspect the physical components:

  • Check for any visible damages on the computer or its cables.
  • For desktops, open the tower and ensure all components are securely in place.
  • For laptops, consider removing the battery (if possible) and then reinserting it.

3. Attempt a Hard Reset

A hard reset can clear any software configurations that might be preventing the computer from booting:

  • Disconnect all peripheral devices.
  • Press and hold the power button for about 15 seconds.
  • Reconnect the power cord and turn the computer on.

4. Boot into Safe Mode

Starting your computer in Safe Mode loads only essential drivers, allowing you to ascertain if a software issue is the culprit:

  • Turn on the computer and immediately press the F8 key repeatedly until the Advanced Boot Options menu appears.
  • Select ‘Safe Mode’ and press Enter.

If your computer successfully boots in Safe Mode, the problem likely resides in your software or drivers.

5. Update or Roll Back Drivers

Faulty drivers can sometimes be the hidden culprits:

  • In Safe Mode, navigate to the Device Manager.
  • Update any drivers showing a yellow warning sign. Alternatively, consider rolling back recent driver updates.

6. System Restore

If you recently installed new software or updates, they might be causing the issue. Use System Restore to revert your computer to a previous state:

  • Boot in Safe Mode.
  • Navigate to the System Restore option and select a restore point before the problem began.

When to Seek Professional Help

While the above steps often resolve the hp computer won’t turn on dilemma, sometimes the issue may be too complex or challenging for average users. In such cases:

  • Seek Expertise: Reach out to HP support or consider taking your computer to a reputable technician.
  • Warranty: If your device is still under warranty, HP should address any hardware-related issues.


The hp computer won’t turn on problem can be daunting, but with a systematic approach and a bit of patience, it’s often resolvable.

Remember, it’s essential to understand the root cause – whether it’s hardware or software. And when in doubt, don’t hesitate to seek professional assistance.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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