Funimation is a popular anime streaming platform, which offers both subbed and dubbed content. The platform has a larger focus on dubbed anime, so if you prefer your anime to be dubbed in English, Funimation is the ideal option – though Funimation moving to Crunchyroll may eventually make it obsolete, it’s still pretty reliable.
However, Funimation can have issues with working properly, such as content refusing to load. If this is you, then there’s a few things you can do to try and fix it.
Funimation app not working
The main reasons why Funimation often stops working are largely around its connection – whether that’s down to your home Wi-Fi, your mobile data, or in some cases you may have issues with Funimation’s servers.
And the truth is that there are various different things you can do to get this fixed – here’s the easiest way to do so.
Internet Issues
Like the vast majority of other apps out there, Funimation requires the internet to work. So, the first thing you’ll want to do here is double check that your internet is working – you can do this easily by opening another app and seeing if the problem is with all of your apps, or just Funimation.
After doing this, you’ll want to turn your Wi-Fi on and off on your phone. You can also try and fix the issue by rebooting your Wi-Fi router. If you’re using mobile data, then instead you’ll want to flick into and out of flight mode quickly on your device.
After you’ve done all of this, you may also want to check whether your home internet provider is having issues – you can easily do this by using the Down Detector, which shows if there’s any problems with your broadband.
Server Issues
Ensure that the issue lies in the Funimation app rather than Funimation’s servers. You can find out whether this is the case by going on https://www.isitdownrightnow.com/funimation.com.html to check Funimation’s server status.
If the server status is ‘up’, it means the server is not down at the moment.
Restart Device
Funimation may not be working due to an issue with your device. Try restarting your device, and using the app again.
For Apple users:
Hold down the lock button on the right side of your phone until the option to ‘power off’ appears on the screen. Slide the switch to shut down your phone.
Then, after about 10 seconds, hold the lock button until the apple logo appears on the screen to start your phone again.
For Android users:
Hold down the lock button on the right side of your phone until the option to restart your phone appears on the screen. Press ‘restart’ to restart your phone.
Update Device
Funimation may not be working due to your device using outdated drivers or systems. Check for updates and download any that are available. Then, after updating your device, try using the app again.
For Apple users:
Go to Settings>General>Software Update. If there’s an available update to download, press ‘download and install’ to update your phone.
For Android users:
Go to Settings>Software Update>Download and Install, to check for updates. If there’s an available update, download it to update your phone.
Update App
Funimation may not be working because you have an outdated version of the app. Try checking to see if your app needs updating, and update the app if it does.
For Apple users:
Go to the app store, pressing on your profile picture, and pressing ‘purchased’. This will show you a list of all the apps you’ve downloaded. Find the Funimation app and see if there’s an update option for it. If there is, press on it to update the app.
For Android users:
Go to the play store, and press on your profile icon. Then, press manage apps and devices to show a list of all your apps.
Press updates available to see if there are any updates for your apps. If there’s an update available for the Funimation app, press the update option for it to update the app.
Log Out
Try logging out of your account, and logging back in again.
Open the app, and press the account icon in the bottom right. This will show the account settings. There should be a ‘log out’ option at the bottom. Press it to log out of your account.
Finally, log back into your account and try using the app again.
Reinstall App
If none of the solutions above made your app work again, try uninstalling and reinstalling Funimation. Then, try using the app again.
For Apple users:
Press and hold the Funimation app icon on your home screen. This should make a list of options appear. Press ‘remove app’ to uninstall the app.
This will cause another set of options to appear. Press ‘delete app’ to confirm the uninstallation.
A final set of options will then appear. Press ‘delete’ to start the uninstallation.
Finally, go on the app store, press on your profile picture, and press purchased to see a list of all the apps you’ve ever downloaded. Find the Funimation app and press on the cloud icon to reinstall the app.
For Android users:
Press and hold the Funimation app to make a row of options appear. Press the uninstall option, which will make a notice appear.
Press ‘ok’ to confirm the uninstallation.
Finally, go to the play store store and search ‘funimation’ in the search bar. This should show the Funimation app as the first search result. Press the ‘install’ option to reinstall the app.
Contact Customer Support
If none of these solutions worked, then try contacting Funimation’s customer support service.
If you have access to the Funimation app, open the app and press the account icon in the bottom right. Press the ‘help’ option to open up the help settings.
Press ‘contact support’ to open up the request form.
Fill in the form to submit your query to the support team.
If you don’t have access to your Funimation app, go to https://help.funimation.com/hc/en-us/requests/new?ticket_form_id=718212 to find their request form Fill it in to send your query to the support team.
Conclusion
There are various different reasons why Funimation has stopped working. If it’s down to something wrong with the servers the company are using, then there’s not really much you can do except wait until they’re up again.
The truth is though that most of the time, there’s something you can do to try and resolve the problem quickly – whether that’s by restarting the app or otherwise. As a last resort, you can consider getting in touch with Funimation’s customer support to see if they can fix the issue too.
