Fitbit Versa 2 not turning on – What to Do

For a fitness enthusiast, a Fitbit is not just another smartwatch; it’s a daily companion. So, when your Fitbit Versa 2 refuses to turn on, it can be a moment of genuine panic. But fear not, for every problem has a solution, and the Fitbit Versa 2 is no exception.

This comprehensive guide aims to offer a deep dive into the potential reasons and solutions for the ‘Fitbit Versa 2 not turning on’ issue.

Why Isn’t My Fitbit Versa 2 Turning On?

Several reasons could be behind the problem. Let’s delve into the common culprits and understand them.

  • Battery Issues: The most basic cause can be a drained battery. Ensure that the device has been sufficiently charged.
  • Software Glitch: At times, the device software can act up. Restarting can resolve such hitches.
  • Physical Damage: Accidental drops or water damage can cause hardware issues preventing the device from powering on.
  • Faulty Charger: If your charger is defective, it might not be charging your device correctly.

Steps to Troubleshoot fitbit versa 2 not turning on

  1. Check the Charger and Connection
    • Make sure the charging cable is plugged into a USB port securely.
    • The pins on the charging cable must align with the gold contacts on the back of the watch.
    • Clean the pins if you notice any debris to ensure a good connection.
  2. Charge for an Extended Period
    • Sometimes, the battery might be deeply discharged. Leave the device on charge for about an hour and then try turning it on.
  3. Hard Reset or Force Restart
    • Press and hold the left and bottom buttons until you see the Fitbit logo. This usually takes about 10 seconds.
    • Let go of the buttons.
  4. Inspect for Physical Damage
    • Look for noticeable cracks on the screen or back.
    • Check if the buttons are physically pressed or stuck.
  5. Update Your Fitbit
    • At times, outdated software can be the culprit. Ensure you’re running the latest version of the Fitbit OS.
  6. Seek Professional Help
    • If none of the above solutions work, it’s wise to contact Fitbit customer service or visit a service center.

Common Myths Surrounding the Issue

  • “Leaving it on charge all the time is the problem.” While it’s not ideal to leave any device on charge continuously, modern devices are designed to handle such scenarios. Your Fitbit Versa 2 not turning on isn’t necessarily because of overcharging.
  • “The Fitbit Versa 2 is not durable.” Every electronic device has its lifespan and threshold. However, Fitbit invests significantly in ensuring the durability of its products.

Preventive Measures for Future

To avoid facing the issue of Fitbit Versa 2 not turning on in the future, consider these steps:

  • Regular Updates: Keep your device updated to the latest software.
  • Proper Handling: Avoid dropping your device or exposing it to extreme temperatures.
  • Clean Regularly: Ensure that the charging contacts remain clean and free of debris.
  • Avoid Overcharging: While modern batteries are built to handle prolonged charging, it’s always best to unplug once 100% charged.


While the issue of Fitbit Versa 2 not turning on can be concerning, most of the time, it’s a minor glitch or oversight.

By following the above steps, you can quickly diagnose and hopefully resolve the issue. If the problem persists, it’s best to seek professional assistance.

Always remember, while gadgets enhance our daily lives, they too require a bit of TLC now and then. Proper care and maintenance can go a long way in ensuring the longevity of your Fitbit Versa 2.

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A heavy gamer, there's nothing that Faith loves more than spending an evening playing gacha games. When not reviewing and testing new games, you can usually find her reading fantasy novels or watching dystopian thrillers on Netflix.

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