Experiencing low call sound during a WhatsApp conversation can be particularly frustrating, especially when you’re trying to communicate in noisy environments or discussing important matters.
As the world’s leading messaging platform, WhatsApp is a crucial communication tool for millions. So, when there’s an issue with call sound quality, it’s essential to address it promptly.
In this detailed guide, we’ll explore the various ways to fix low call sound issues on WhatsApp, ensuring your calls are crystal clear.
Understanding the Cause of Low Call Sound on WhatsApp
Before diving into the solutions, it’s crucial to understand why you might be experiencing low call sound on WhatsApp. Several factors can contribute to this issue:
- Software Glitches: Sometimes, the app may have bugs that can affect the sound quality.
- Hardware Issues: The speaker or microphone on your device may be malfunctioning.
- Network Problems: Poor internet connection can lead to low sound quality during WhatsApp calls.
- Volume Settings: Incorrect volume settings on your device could also be the culprit.
- Background Noise: Ambient noise can interfere with the call sound.
Identifying the root cause is the first step in troubleshooting the issue. Let’s delve into each possible cause and how to fix them.
WhatsApp Call Sound Low – How to Fix
When facing low call sound on WhatsApp, here are several fixes you can try:
Check Your Volume Settings
It might seem obvious, but the first step is to ensure your volume is turned up. During a call, use the volume buttons on the side of your phone to increase the call volume.
If you’re on a desktop, check your system’s sound settings to ensure the output volume is not set too low.
Update the WhatsApp Application
Running an outdated version of WhatsApp can lead to various issues, including sound problems.
To fix this:
- Go to the App Store (iOS) or Google Play Store (Android).
- Search for WhatsApp.
- If an update is available, download and install it.
- Restart WhatsApp and make a call to test the sound.
Check for Hardware Issues
Inspect your phone’s speaker and microphone for any visible damage. If you suspect hardware issues, try making a call using the speakerphone or a set of headphones. If the sound is better, you might need to get your phone’s hardware checked.
Close Background Applications
Running too many apps in the background can affect the phone’s performance and, consequently, the call quality.
Close unnecessary apps before starting a WhatsApp call to ensure your device is running optimally.
Reset Network Settings
If the issue is network-related, resetting your network settings might help:
- Go to your phone’s settings.
- Find the option for network settings reset. This varies by device but is typically found under “General Management” or “System.”
- Tap to reset network settings.
- After the reset, reconnect to your network and try making a WhatsApp call again.
Disable Noise Cancellation
Some phones have a noise cancellation feature that can sometimes reduce call volume. Try disabling this feature to see if it improves the call sound:
- Go to your phone settings.
- Locate the sound or call settings.
- Find the noise cancellation setting and disable it.
- Make a WhatsApp call to test the sound.
Reinstall WhatsApp
If none of the above solutions work, uninstalling and reinstalling WhatsApp can sometimes resolve unexplained glitches:
- Uninstall WhatsApp from your device.
- Restart your device.
- Reinstall WhatsApp from your device’s app store.
- Verify your phone number and restore your chats from a backup.
- Test the call sound.
Preventive Measures to Avoid Low Call Sound on WhatsApp
To prevent low call sound issues on WhatsApp, consider the following tips:
Regular Updates
Keep your WhatsApp application up to date. Developers frequently release updates to fix bugs and improve overall functionality, including sound quality.
Protective Cases and Screen Guards
Sometimes, protective cases or screen guards cover the phone’s speakers or microphone. Ensure your case or screen guard is not obstructing these components.
Clean Your Device’s Speakers and Microphone
Dirt and debris can accumulate and block the speaker and microphone mesh on your device. Regularly clean these areas gently with a soft brush or compressed air.
Use a Good Quality Internet Connection
WhatsApp calls use the internet, so a stable and fast connection can significantly improve call quality. Whenever possible, connect to Wi-Fi or ensure you have a strong cellular data signal.
Advanced Troubleshooting for Persistent Sound Issues
If you’ve tried all the basic troubleshooting steps and the problem persists, consider the following advanced techniques:
Check Accessibility Settings
Some devices have accessibility settings that can affect the audio output. Ensure that these settings are configured correctly and are not causing the low call sound issue.
Firmware Updates
Ensure your device’s firmware is up to date. Firmware updates often include fixes for widespread issues, including those related to audio output.
Factory Reset
As a last resort, performing a factory reset can resolve underlying issues causing low call sound. Be sure to back up all important data before doing a factory reset, as this will erase everything on your device.
Conclusion
Low call sound on WhatsApp can stem from a variety of issues, but with the right approach, most can be easily resolved.
From checking the basics like volume settings and ensuring the app is up to date, to more advanced solutions like resetting network settings or even a factory reset, the key is to systematically diagnose and address the potential causes.
Remember, keeping your device and apps up to date, maintaining clean hardware, and using a stable internet connection are the best preventive measures against such issues.
By following these tips and solutions, you should be able to enjoy clear and robust call sound on WhatsApp, ensuring you remain connected with friends, family, and colleagues without interruption.