What is the Uber “Say My Name” Scam?

In the digital age, scams have evolved beyond simple phishing emails and dubious phone calls. With the rise of ridesharing apps like Uber, new types of deceptions have emerged, aiming to exploit both drivers and passengers.

One such trick is commonly referred to as the “Say My Name” scam. In this in-depth article, we’ll unpack the details of this scam, its implications, and how to protect yourself from falling victim to it.

What is the Uber “Say My Name” Scam?

The Uber “Say My Name” scam is a technique used by fake drivers to target unsuspecting passengers. Rather than the driver confirming the passenger’s name when they approach the vehicle, they will ask the passenger to provide the name linked to the Uber account.

If the passenger gives away their name, the scammer will confirm it, even though they might not be the legitimate driver for that ride.

Why is This Scam Effective?

1. Trust in Technology: Many passengers inherently trust ridesharing apps and assume that if someone is waiting at the designated pick-up point, they must be the genuine driver.
2. Distractions: In bustling areas or during peak times, passengers may be in a rush or distracted, making it easier to overlook the usual safety precautions.
3. Assumption: Some passengers might believe that providing their name is a protocol for the driver to confirm the ride, not realizing it should be the other way around.

Consequences of Falling for the Scam

Financial Implications: Scammers might drive passengers to their destination and demand cash payment, even though the real Uber ride was paid for via the app.

They could also charge exorbitant rates or take longer routes to inflate the cost.

Safety Concerns: Getting into a car with an unverified individual poses potential safety risks. These drivers have not undergone Uber’s background checks, meaning passengers are at an increased risk.

Data Privacy: By knowing the passenger’s name and destination, scammers might gain enough information to attempt other identity-related scams.

How to Protect Yourself from the “Say My Name” Scam

Always Confirm the Driver’s Details

Before entering the vehicle:

• Check the driver’s name.
• Verify the car make, model, and license plate.
• Ensure the driver’s photo matches the person in the car.

Never Give Away Your Name First

When approached by a driver, always ask them to confirm your name. A genuine Uber driver will have this information on their app.

Be Wary of Cash Payment Requests

Remember that Uber rides are cashless. If a driver ever demands cash, it’s a red flag.

Stay Informed

Uber frequently updates its safety features and guidelines. Regularly check the app or the company’s website to stay updated on best practices.

Uber’s Response to the “Say My Name” Scam

Uber is aware of the risks associated with the “Say My Name” scam and has actively been working to combat it. The company continuously educates its users about the importance of confirming driver details.

They have also introduced features such as the panic button, in-app emergency assistance, and ride check to enhance passenger safety.

Final Thoughts

The Uber “Say My Name” scam serves as a reminder that even in our technologically advanced age, scams continue to evolve and adapt. As users of these platforms, it’s crucial to remain vigilant and prioritize our safety.

By following recommended guidelines and regularly updating our knowledge, we can enjoy the convenience of ridesharing without compromising our security.