Strava app not working? – How to Fix

Strava is one of the most popular fitness tracking and social media applications for athletes around the globe.

It helps users to track their physical activities such as running, cycling, and swimming using GPS data.

Despite its widespread use and popularity, users sometimes encounter issues where the Strava app is not working as expected.

This could manifest in several ways, such as the app failing to record activities accurately, not syncing data, crashing, or not opening at all.

In this article, we will delve deep into various issues related to the Strava app not working and provide comprehensive solutions to address these problems.

Common Issues and Solutions

When the Strava app is not working, it can be frustrating for users who rely on the app to track their fitness progress.

There are various issues that users may encounter, and in this section, we will explore some of the most common problems and offer solutions.

1. GPS Tracking Issues

One of the primary functions of Strava is to track your physical activities using GPS.

If the GPS tracking is not working correctly, it can result in inaccurate data being recorded.

To resolve this issue, ensure that your device’s location services are turned on and that Strava has the necessary permissions to access your location.

Additionally, make sure that your device’s software and the Strava app are up to date, as outdated versions can sometimes cause tracking issues.

2. Syncing Problems

Syncing problems are common and can prevent your activity data from being uploaded to Strava’s servers.

This can occur due to a weak internet connection, server issues, or problems with the app itself. To address syncing problems, ensure that you have a stable internet connection and try syncing your data again.

If the issue persists, log out of the Strava app and log back in, as this can sometimes reset the connection and resolve syncing issues.

3. App Crashing or Not Opening

If the Strava app is crashing or not opening, this can be due to various reasons such as software bugs, insufficient storage space on your device, or compatibility issues.

To fix this issue, first, ensure that your device has enough storage space available.

Next, check for any available updates for the Strava app and your device’s operating system, and install them if necessary. If the problem continues, try uninstalling and reinstalling the Strava app.

4. Issues with Heart Rate Monitors

Some users connect heart rate monitors to the Strava app to track their heart rate during activities.

If you are experiencing issues with your heart rate monitor not connecting or not displaying accurate data, ensure that the device is properly paired with your phone and that it is compatible with Strava.

Additionally, check the battery of the heart rate monitor and replace it if necessary.

Strava App Not Working on Specific Devices

Sometimes, the Strava app may not work properly on specific devices due to compatibility issues or device-specific bugs.

1. Strava Not Working on iPhone

If you are using an iPhone and the Strava app is not working, ensure that your iOS version is up to date, as older versions may not be fully compatible with Strava.

Additionally, check for any available updates for the Strava app in the App Store and install them if necessary.

If the issue persists, try resetting your network settings, as this can sometimes resolve connectivity issues.

2. Strava Not Working on Android

For Android users, if the Strava app is not working, ensure that your Android operating system is up to date and that you have the latest version of the Strava app installed.

If you are still experiencing issues, try clearing the app’s cache and data from your device’s settings.

This can help to resolve any app-related issues and improve performance.

Tips to Prevent Strava App Issues

To minimize the chances of encountering issues with the Strava app, there are several best practices that you can follow.

1. Keep Your Device and App Updated

Ensure that your device’s operating system and the Strava app are always up to date.

Developers regularly release updates to fix bugs, improve performance, and add new features.

By keeping everything updated, you can ensure that you are using the most stable and reliable version of the app.

2. Monitor Your Device’s Storage Space

Lack of storage space can lead to various app-related issues, including the Strava app not working properly.

Regularly monitor your device’s storage space and free up space by deleting unnecessary files and apps.

3. Check App Permissions

Strava requires various permissions to function correctly, such as access to your location, storage, and more.

Ensure that you have granted all the necessary permissions to the Strava app in your device’s settings.

4. Use a Stable Internet Connection

A stable internet connection is crucial for the Strava app to work correctly, especially when syncing data.

Ensure that you are connected to a stable Wi-Fi network or have a strong cellular data connection when using Strava.


The Strava app is a powerful tool for tracking your fitness activities, but like any app, it is not immune to issues.

By following the solutions and best practices outlined in this article, you can resolve common issues and ensure that the Strava app works smoothly, helping you to stay on track with your fitness goals.

Whether you are a runner, cyclist, or swimmer, Strava is an excellent companion for tracking your progress and connecting with a community of like-minded athletes.

Keep your app and device up to date, monitor your device’s storage space, check app permissions, and use a stable internet connection to enjoy a seamless Strava experience.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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