Pinterest app not working? Here’s how to fix that

Pinterest is a visual aid tool, where you can discover things from recipes and clothing styles to travel destinations, and collate your favourite pins into thematic moodboards.

However, there are times when the Pinterest app may fail to work. Here are ways in which you can solve that.

Pinterest app not working? – What to do

There are some common problems that may be preventing your Pinterest app from working. Here’s a list of some of those problems, along with their solutions. Then, you can go back to browsing pins and making moodboards.

Internet Issues

Your Pinterest app may be having issues loading properly. This could be due to internet issues. Firstly, try using something that requires a steady internet connection – e.g. a YouTube video. If the video continuously buffers or doesn’t play, then try disconnecting and reconnecting to the internet on your device.

If the video still struggles to play well, then check your router to see if the indicator light is red. If so, there is an issue with your internet or router. Try turning it off and on again, before playing the video once more.

If the issue persists, then you can check if there are any problems with your internet provider by going on https://downdetector.co.uk/ and searching for your broadband. Click on your broadband to see their recent outage reports. If there’s a high amount of reports, then there your internet broadband is having problems. These issues are usually solved within a few days.

outage-reports

Server Issues

Ensure that the issue lies in your Pinterest app rather than Pinterest’s servers. You can find out whether this is the case by going on the Pinterest website and seeing if you can access it.

pinterest-website-new-1

If so, try logging in. If you can log in fine, then there should be no issues with Pinterest’s servers. The problem lies with the app.

Alternatively, if you find that you cannot access Pinterest’s website or you want to ensure that there are no server issues, you can go to https://www.isitdownrightnow.com/pinterest.com.html to check Pinterest’s server status.

server-status

If the status is ‘up’, it means the server is not down at the moment.

Restart Device

Your Pinterest app may not be working due to an issue with your device. Try restarting your device, and using the app again.

For Laptop/PC users:

Click on the Start menu>Power Button>Restart

power-button

For Apple users:

Hold down the lock button on the right side of your phone until the option to ‘power off’ appears on the screen. Slide the switch to shut down your phone.

iphone-power-down

Then, after about 10 seconds, hold the lock button until the apple logo appears on the screen to start your phone again.

For Android users:

Hold down the lock button on the right side of your phone until the option to restart your phone appears on the screen. Press ‘restart’ to restart your phone.

android-power-down

Update Device

Your Pinterest app may not be working due to your device using outdated drivers or systems. Check for updates and download any that are available. Then, after updating your device, try using the Pinterest app again.

For Laptop/PC users:

First things first, go into the Settings option on your laptop or computer

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When you’re on the Settings page, head down to Update and Security

update-and-security

Once there, click on the Check for updates button to see if there are any updates currently available for your device.

windows-update

If there’s an update to download, there should be a ‘restart’ option under the update. Click the ‘restart’ option to update windows.

For Apple users:

Go to Settings>General>Software Update. If there’s an available update to download, press ‘download and install’ to update your phone.

For Android users:

Go to Settings>Software Update>Download and Install, to check for updates. If there’s an available update, download it to update your phone.

Restart Pinterest

There may be an issue with the app itself, so try restarting it.

For Laptop/PC users:

Open your task manager by pressing ‘Windows-key + ‘x’, and clicking ‘Task Manager’ from the list of options that appear.

computer-management

This should open the task manager, which shows a list of all apps that are currently running in the background.

If Pinterest is on that list, click on it, and press ‘end task’ to close it.

Then, try opening the Pinterest app again.

For Apple users:

Go to Settings>General>Background App Refresh.

This should show what apps are currently running in the background.

Find Pinterest, and turn off background activity by pressing the green switch.

Then, open the Pinterest app again.

For Android users:

Go to Settings>Apps.

Find Pinterest and press on it. Then, click ‘force stop’ in the bottom-right corner.

Then, open the Pinterest app again.

Update App

Your Pinterest app may not be working because you have an outdated version of the app. Try checking to see if your app needs updating, and update the app if it does.

For Laptop/PC users:

Go to the Microsoft store and click on the three dots next to your account icon to showcase the options. Then, click on ‘downloads and updates’.

microsoft-store

Click on ‘get updates’ to update any apps that have available updates.

update-apps

For Apple users:

Go to the app store, press on your profile picture, and press ‘purchased’. This will show you a list of all the apps you’ve downloaded. Find the Pinterest app and see if there’s an update option for it. If there is, press on it to update the app.

For Android users:

Go to the play store, and press on your profile icon. Then, press ‘manage apps and devices’ to show a list of all your apps.

Press updates available to see if there are any updates for your apps. If there’s an update available for the Pinterest app, press the update option for it to update the app.

updates-available

Reinstall App

If none of the solutions above made your app work again, try uninstalling and reinstalling the Pinterest app. Then, try using the app again.

For Laptop/PC users:

Search ‘pinterest’ in the start menu. This should show the Pinterest app as the first suggestion, along with a list of options. Click on the ‘uninstall option’ to uninstall the app.

uninstall-pinterest

Click ‘uninstall’ on the notice that pops up to confirm the uninstallation.

confirm-uninstall

To reinstall Pinterest, go to the Microsoft store and search ‘pinterest’ in the search bar. Click on the first suggestion to go to the Pinterest app page.

app-store-search

Click on the ‘install’ option to reinstall the app.

reinstall-pinterest

For Apple users:

Press and hold the Pinterest app icon on your home screen. This should make a list of options appear. Press ‘remove app’ to uninstall the app.

pinterest-uninstall

This will cause another set of options to appear. Press ‘delete app’ to confirm the uninstallation.

pinterest-uninstall-notice

A final set of options will then appear. Press ‘delete’ to start the uninstallation.

pinterest-uninstall-confirm

Finally, go on the app store, press on your profile picture, and press purchased to see a list of apps you’ve downloaded. Find the Pinterest app and press on the cloud icon to reinstall the app.

For Android users:

Press and hold the Pinterest app to make a row of options appear. Press the uninstall option.

pinterest-uninstall-confirm

A notice should then appear. Press ‘ok’ to confirm the uninstallation.

pinterest-uninstall

Finally, go to the play store store and type ‘pinterest’ in the search bar. Press the first search suggestion, which should lead you to the app’s page. Press ‘install’ to reinstall the app.

Contact Customer Service

If none of these solutions worked, then try using Pinterest’s help centre for some more personalised help. Follow the steps on the site to detail your issue to customer support.

pinterest-customer-service

Conclusion

To conclude, the cause for your Pinterest app not working may be due to an external party, such as Pinterest’s servers being down. If so, wait a day or two before trying to open the app again. These issues shouldn’t persist for long, so the Pinterest app should be up and running again soon.

If the reason your app isn’t working is due to a more personal issue, such as your device, then a more specialised solution would be best. Contact Pinterest’s customer support if none of the solutions above worked. Seek professional help and I’m sure you’ll find a solution to your problem.

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