No service on iPhone 11? – Here’s the reason why

While Apple has used technological advancements to create phones, tablets and computers of the highest order, one thing they are yet to tackle is the issue of service.

It can be pretty annoying when you find that your iPhone is showing that it has no service, especially in an area where service shouldn’t be an issue. In order to help, we have compiled a list below which should help you to fix the issue.

No service on iPhone 11? – What to do

Of course, the most common reason for your iPhone telling you that your phone has no service is when you genuinely do have no service.

This typically happens in places with little coverage such as mountains, forests and tunnels where your network service provider cannot reach.

However, if you’re receiving the message in places where you typically do get good phone service then it’s likely that something else is going on.

Of course, you’ll want to make sure you turn airplane off. Then, run through the rest of the steps here to fix your iPhone service error.

Reboot your device

The best thing to do in this scenario is to reboot your iPhone. It may well be that there are bugs within your phone causing the error message and the best way to override this is by performing a reset.

To do this on an iPhone 11, hold down the power button at the same time as the upper volume button.

Then swipe across to turn your phone off. Wait 30 seconds, and then use the same two buttons again to restart your phone.

Just like when your iPhone 11 is not charging, there are other options available to you if your phone is struggling with service. Let’s take a look at them below.

Check for updates

There are multiple reasons why iOS choose to create new operating systems every few months, with one of them being to eradicate bugs on previous versions.

If you are running your iPhone on an older version then these bugs can cause all sorts of problems, including the issue we’re discussing today.

To check to see if your phone needs an update, head to the settings app on your phone and select ‘general’. Once on the general landing page, you need to select software update.

If nothing appears on this screen then it means that you are running your iPhone on the latest operating system.

However, if there is an update available then it will appear here. To download the update, select the ‘download and install’ button at the bottom of the screen.

To ensure that you are always running your phone on the latest operating system, then you should select ‘on’ next to the automatic updates at the top of this page.

If you are going to do this then you will need to take your storage space in to consideration. To check how much storage space you have left, head back to the general page on your phone’s settings and select ‘iPhone Storage’.

To make space for these updates, you should clear a couple of gigabytes via this page to give you the breathing space you need.

Select the app you want to delete and then select ‘delete app’. All of this can be done while on the iPhone storage page.

Reinstall the sim card

Another thing that’s worth trying if you are constantly being told that your iPhone has no service is to reinstall the sim card in your phone.

To do this, please follow these steps:

  1. Turn off your iPhone – to do this follow the instructions which we provided earlier in the article. This is essential because removing your sim card while your phone is switched on can cause all sorts of technical issues.
  2. Once the phone is off, insert the sim ejector tool into the tray and push it inwards to release the sim card.
  3. Remove the sim card and check it over to see if there any signs of damage such as scratches or stains.
  4. Providing that the sim card isn’t damaged then put it back in the tray and push it back into your phone until it clicks into place. If it is damaged, then contact Apple support and request that they provide you with a new sim card.
  5. Turn your phone back on and see if you are now getting service.

After doing this, you may want to tap reset network settings to make sure that your connection is reset.


To conclude, if you iPhone is telling you that you don’t have service while in an area with little coverage then there isn’t much you can do.

However, if you are getting the same message while going about day to day tasks then you should follow our advice above to try and fix the situation. If the issue persists, then get in touch with Apple.

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Andy is a Professional Content Editor with expertise in a whole host of areas (or so he tells us anyway). His main interests are sports, tv/film and social media. He has reviewed over 100 apps so far for Apps UK.

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