Just Eat app not working? – How to Fix

In today’s fast-paced world, food delivery apps have become an integral part of our lives, providing convenience and a wide array of options right at our fingertips.

Just Eat is one of the leading food delivery services in the UK, connecting hungry customers with their favorite local restaurants.

However, like any technology, it’s not immune to issues. Users sometimes face challenges with the Just Eat app not working, causing frustration and inconvenience.

This article delves into the common problems users might encounter, providing comprehensive solutions to ensure a smooth and delightful food ordering experience.

Identifying the Issue

Before jumping into solutions, it’s crucial to identify the issue accurately.

The Just Eat app can face various problems ranging from login issues, app crashes, payment failures, to problems with finding or placing an order.

Login Issues

Users sometimes find themselves unable to log in or even access the Just Eat app.

This could be due to server issues, incorrect login details, or app glitches.

Ensure that your login credentials are correct and that the Just Eat server is up and running.

You can check the server status on various websites that track the performance of online services.

App Crashes

The Just Eat app might suddenly stop working and crash. This can be particularly frustrating, especially if you are in the middle of placing an order.

Such crashes can be due to outdated app versions, low phone storage, or other technical glitches.

Payment Failures

Another common issue is payment failures. This can occur due to insufficient funds, bank server issues, or glitches within the app itself.

Ensure that your payment details are up to date and that your bank’s servers are running smoothly.

Problems with Finding or Placing an Order

Sometimes, users might face issues with finding a restaurant or placing an order.

This could be due to location services issues, problems with the restaurant’s listing, or glitches within the app.

Ensure that your location services are enabled and that the restaurant you are trying to order from is available and listed correctly on the app.

Troubleshooting the Just Eat App

Once you have identified the issue, the next step is to troubleshoot and find a solution.

Update the App

Ensuring that you are using the latest version of the Just Eat app can resolve many issues.

App developers regularly release updates to fix bugs and improve performance.

Check the App Store or Google Play Store for any available updates and install them.

Clear App Cache and Data

Over time, the Just Eat app accumulates cache and data, which can lead to performance issues.

Clearing the app’s cache and data can refresh the app and solve any lingering issues.

Go to your phone’s settings, find the Just Eat app, and clear the cache and data.

Reinstall the App

If clearing the cache and updating the app do not work, try reinstalling the Just Eat app.

This can provide a fresh start, potentially resolving any issues.

Uninstall the app from your phone, download it again from the App Store or Google Play Store, and install it.

Check Internet Connection

A stable internet connection is crucial for the Just Eat app to function properly.

Ensure that your Wi-Fi or mobile data is connected and working. Try switching between Wi-Fi and mobile data to see if that resolves the issue.

Contact Just Eat Support

If all else fails, reach out to Just Eat’s customer support. They can provide assistance and help resolve any issues you might be facing with the app.

You can contact them through the app, via email, or on their website.

Preventive Measures

To ensure a smooth experience in the future, take preventive measures to minimize the chances of the Just Eat app not working.

Regularly Update the App

Keep the Just Eat app updated to ensure you have the latest features and bug fixes.

Enable automatic updates on your phone to make this process easier.

Monitor Phone Storage

Ensure that your phone has enough storage. A lack of storage can lead to app crashes and performance issues. Regularly clear unnecessary files and apps from your phone.

Secure and Stable Internet Connection

A stable internet connection is vital for the Just Eat app’s performance.

Ensure that your Wi-Fi is reliable, and consider using a Wi-Fi extender if there are dead zones in your home.

Keep an Eye on Server Status

Be aware of any server issues that might be affecting Just Eat’s service.

You can check various websites that provide real-time information on the status of online services.


The Just Eat app not working can be a source of frustration, but with the right steps, it’s possible to identify the issue and find a solution.

Keep your app updated, ensure a stable internet connection, and don’t hesitate to reach out to Just Eat’s customer support for help.

By taking preventive measures, you can minimize the chances of facing issues in the future, ensuring a smooth and enjoyable food ordering experience.

With Just Eat, delicious meals from your favorite local restaurants are just a few taps away, ready to be enjoyed without any hassle.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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