iPhone AOL Mail app not working – How to Fix

Experiencing issues with your AOL Mail can be quite frustrating, especially when you rely on it for personal or professional communication.

In this extensive guide, we aim to cover various aspects and solutions related to the problem of AOL Mail not working.

We will delve into different scenarios, possible causes, and step-by-step solutions to get your AOL Mail up and running again.

Understanding the Basics of AOL Mail

Before jumping into the solutions, it’s crucial to understand what AOL Mail is and why it might stop working.

AOL Mail is a free web-based email service provided by AOL, a division of Verizon Communications.

It offers a user-friendly interface and various features such as spam protection, virus protection, and up to 250 GB of mail storage.

However, like any other email service, AOL Mail is not immune to technical issues.

These problems can arise due to a variety of reasons, including browser issues, incorrect settings, or problems with AOL’s servers.

Browser Issues

One of the most common reasons for AOL Mail not working is browser-related issues.

If AOL Mail is not loading or functioning properly, the first thing you should check is your web browser. Ensure that you are using a supported browser and that it is up to date.

Clearing the browser’s cache and cookies can also help resolve any issues.

If the problem persists, try accessing AOL Mail from a different browser to see if the issue is browser-specific.

Incorrect Settings

Incorrect settings in your AOL Mail account can also lead to problems.

Ensure that your account settings are configured correctly. Check your IMAP and SMTP settings if you are using AOL Mail on a third-party email client.

Ensure that the server addresses, port numbers, and security settings are correct.

Problems with AOL’s Servers

In some cases, the issue might be on AOL’s end. If their servers are down or experiencing problems, you may not be able to access AOL Mail.

You can check the status of AOL’s services on their official website or through various online resources that track website downtimes.

Other Common Solutions

If the above solutions do not resolve the issue, there are other common troubleshooting steps you can follow:

  1. Ensure that you have an active internet connection.
  2. Disable any browser extensions or add-ons that might be interfering with AOL Mail.
  3. Temporarily disable your firewall and antivirus software to see if they are causing the issue.
  4. If you are using a mobile device, ensure that the AOL Mail app is up to date.
  5. Restart your computer or device and try accessing AOL Mail again.


Dealing with AOL Mail not working can be a tedious process, but it’s usually resolvable through basic troubleshooting steps.

By understanding the common issues and their solutions, you can quickly get back to using AOL Mail without any problems.

Remember to check your browser, settings, and internet connection as these are often the culprits behind email issues.

If all else fails, contacting AOL’s customer support can provide further assistance and help resolve any unresolved issues.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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