iMessage not working with one person

iMessage is usually quite reliable for sending messages, however some users have had issues that make it difficult.

You may be fine chatting with most of the people in your contacts, and then have issues with iMessage not working with only one contact.

We’re going to take a look at the reason behind this, and what you can do to fix the issue and start sending iMessages to everyone in your contacts list.

How can I fix iMessage if my messages are not being delivered?

When you have an iPhone, a common glitch occurs when a message is sent through the Message application but iMessages are no longer being sent.

This can be extremely irritating – here’s the most common causes of this issue, as well as the easiest ways you can go about repairing this problem.

Make sure the recipient has Airplane mode turned off

The reason why your iMessages are failing to be sent is that it is likely that the person receiving them has airplane mode switched on.

Airplane mode blocks connection between incoming and outgoing data, which means that even if you’re trying to send messages, there’s no way the other person can receive it.

While an iPhone or iPad will still send iMessage if Wi-Fi is enabled, Airplane mode may automatically shut down the connection.

Generally speaking, making sure Airplane mode is turned off for the other person should resolve things. If iMessage is sent to someone with the plane modes turned on, it won’t be delivered.

Get the other person to disable Airplane mode, and you should see a message is delivered after the user has regained internet connectivity.

Fix any connection issues

Our iMessages can no longer be sent if you do not have internet access from both parties. You might encounter a problem with the internet even when it says the phone is connected to WiFi.

This is a good indicator that the issue lies with the other person, and therefore it’s best to immediately troubleshoot the issue and resolve it.

If you can, ask the other person to switch between the mobile network connection and the Wi-Fi connection to check whether the iMessage is received.

This will let you know whether an internet connection issue is the root cause of your lack of ability to send and receive messages with one contact.

You can also Go to Settings > Wi-Fi and turn WiFi off, wait a second and turn it back on again.

iMessage is disabled in settings

There’s a chance that your device has turned off the iMessages feature – this could have accidentally turned off within your Settings app.

Therefore, it is worth checking the iMessage settings if the message has been turned off. You should do this on both devices, so on your phone as well as the device for recipients.

Although iMessage is enabled on iPhones by default, both parties must be turned on for this app to function. You can do this by going to the Settings app and then Messages.

You have the wrong Apple ID

If you want to send messages to a friend or colleague, you need to be signed into your Apple ID to be able to do this.

While this should be configured when you install a new iPhone, sometimes it can have an error. Apple will require your password to re-log in to your account and gain access to the iMessage service.

It’s a good idea to check within your Settings app that you’re signed into the right Apple ID, as well as looking at your Contacts to see the person you’re sending the iMessage too has the right details entered.

The recipient’s phone is off

Your message can be sent to devices that are off, but it won’t be able to connect as an iMessage, which means that it may not show as using the iMessage service if your phone is off.

When your phone is off, it is incapable of checking incoming texts and messages on the internet, which means that iMessages can’t be sent.

A message can be sent by this service as a sender when both phones are on. So, it is likely someone you are sending a message to will have their phone switched off.

They may have turned their phone off or their battery is dead. This means that iMessages are likely to get delivered immediately as soon as they turn their mobile back on.

Reset your network settings

If you’re having an issue with connecting to someone’s network, it’s a good idea to reset network settings on your iPhone – on both your phone and their phone if you can.

Go to Settings > General > Reset > Reset Network Settings. Here, you’ll be able to reset your network settings app, which will often reset your network connection and resolve the issue for you.

You will be required to enter your passcode to do this, so make sure you have it on hand when you reset your network.

Someone was Blocked

Although you may not want to hear it, there’s a chance that being blocked by the other person means your iMessages can’t be sent – this could be intentional or purely accidental.

In either case, you won’t be able to send messages via iMessage if you’re blocked by the other person.

This could have been a mistake, but it is a common cause for your iMessage to stop working with one specific person.

So, it makes sense to check whether you’ve been blocked by the other person.


There are some benefits to using iMessage – it helps people communicate easily and effectively with their friends and family. However, some users report problems that have caused iMessage to not function properly.

In particular when iMessage sends no messages and receives nothing with one specific person. Hopefully, with the advice above you’re able to find a solution for this iMessage error.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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