How to Fix CapCut Error 10004

CapCut has quickly become a go-to video editing app for mobile users around the globe. It’s easy to use, offers a multitude of features, and it’s free.

However, no app is without its issues. One common problem that users encounter is the CapCut error 10004, which is typically caused by insufficient storage space on the device.

This can be frustrating, especially if you’re in the middle of editing a masterpiece. In this article, we will guide you through several methods to resolve this issue, ensuring that your video editing process is smooth and uninterrupted.

How to Fix CapCut Error 10004

When you’re faced with CapCut error 10004, the first and most straightforward step is to check your device’s storage. The error is a clear indication that CapCut does not have enough space to function properly.

Video editing applications, particularly those as advanced as CapCut, require a significant amount of space to store temporary files, render previews, and save the final product.

Clear Unnecessary Files and Data

Start by checking the storage:

  1. Go to your device settings.
  2. Locate and tap on ‘Storage’ or ‘Storage & memory’, depending on your device.
  3. Review the available space.

If you find that the storage is indeed full or nearly full, it’s time to clear out some space:

  • Delete Unused Apps: We all have apps that we downloaded once and forgot about. These can take up unnecessary space. Review your app list and uninstall those you no longer use.
  • Clean Up Media Files: Photos and videos can consume a lot of space. Back up what you can to cloud storage services or an external drive and then delete them from your device.
  • Clear Cache: Apps store temporary files in their cache, which can grow over time. Clearing the cache can free up space without affecting your personal data.
  • Move Files to External Storage: If your device supports an SD card, use it to transfer files out of your device’s internal storage.

Update CapCut

Another reason for the error could be running an outdated version of the app that’s no longer fully compatible with your device. Updating CapCut to the latest version can sometimes resolve error 10004.

To update CapCut:

  1. Open your app store.
  2. Search for CapCut.
  3. Tap on ‘Update’ if available.

Reinstall CapCut

If updating doesn’t work, try uninstalling and then reinstalling the app. This can often clear up any errors that result from corrupt installation files.

Here’s how:

  1. Press and hold the CapCut icon on your device.
  2. Select ‘Uninstall’ or ‘Delete app.’
  3. Once uninstalled, go back to your app store and reinstall CapCut.

Check for System Updates

Sometimes, the issue might not be with CapCut but with your device’s operating system. Operating systems receive updates that can improve compatibility and performance.

To check for system updates:

  1. Go to ‘Settings.’
  2. Scroll down and tap on ‘System,’ ‘About phone,’ or ‘Software update.’
  3. If there’s an update available, download and install it.

Monitor Device’s Performance

If your device is running several applications at once, it could be struggling to allocate enough resources to CapCut, leading to error 10004.

To monitor performance:

  • Close unnecessary apps running in the background.
  • Restart your device to refresh its memory.
  • Avoid using other resource-heavy apps while editing with CapCut.

Contact Support

If all else fails, reaching out to CapCut’s support team can provide you with more personalized assistance.

To contact support:

  • Go to the CapCut website or the app’s page in the app store.
  • Look for a ‘Support’ or ‘Contact Us’ link.
  • Provide them with details about the error and the troubleshooting steps you’ve already taken.

Final Thoughts

Encountering error 10004 on CapCut can disrupt your video editing workflow, but with the steps provided above, you should be able to fix the issue and get back to creating content.

Always remember to keep your device and apps updated, monitor your storage space, and maintain your device’s performance for the best experience with CapCut.

By following these guidelines, you’ll not only fix the immediate error but also enhance the overall performance of your device, ensuring that CapCut runs smoothly for all your future video editing projects.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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