Fortunately, these things are easy to fix, so we will walk you through how to do so below.
Uninstall and then Reinstall Discord
It is a classic way of fixing any program and is no different for Discord. You don’t want to just delete a Discord server – you want to completely uninstall and then re-install the app afterwards yourself. To completely remove Discord from your device, you can;
- Open the “Start” menu on your computer and click on “Search”
- In the Search bar, type in “Control Panel,” and search
- In your search results, click “Uninstall the Program” in the control panel
- Look for the “Discord” name under all your stored programs, then click on it and select “Uninstall.”
- Once the program is uninstalled, right-click on the “Start” menu and select “Run.”
- You will see an “Open” box with a search bar next to it, where you will type “%appdata%” before clicking on “Run.”
- Delete the Discord installation folder
- Once again, you will see the “Open” box with the search bar, where you will type in “%localappdata%,” click on “Run,” and then delete the Discord folders again.
- Finally, go to the official Discord website, where you can install the newest version.
Doing this will completely clear your cache and any saved data that your program has saved over time, as the appdata folder stores this information – Discord stores temporary data, which over time can build up and end up causing errors.
Change your Windows Audio Video Experience Settings
For Discord to run, you need quality audio and video settings on your computer, and sometimes, you just need to change the settings from Manual to Automatic.
- Use the key combination “Windows + R” to open a “Run Dialog box.
- Type in “services.msc” and press “Enter,” which will open the Services toolbox
- Locate the “Quality Windows Audio Video Experience” and right-click on it, which will take you to another menu.
- Select “Properties” in the new menu
- Clicking on the “Stop” button in the new menu should stop your Discord program from running, while clicking on the “Start” button will help it re-run.
- To switch your settings, check for the “Startup” drop-down menu in this same window, and then set your settings to “Automatic” instead of “Manual.”
- Open the “Start” menu and go to “Computer”
- Right-click on “Computer” and select “Manage”
- You will now see the server manager, where you can find the “Add features” option
- Under the “Add features” window, you should see the Quality Windows Audio Video Experience, where you should click on “Next.”
- Click on the “QWAVE” option to confirm the installation
- Click the “Install” button.
- Once the app has installed completely, restart your computer
Check if Your AntiVirus Program is Causing the Issue
As tends to be the case with lots of PC programs, antivirus programs might be a little overprotective of your computer. You can go into your antivirus program’s quarantine vest to see if any Discord files have been filed away there.
- Click on your antivirus protection program (for this example, we will use Windows Defender Security Center).
- Click on “Virus and threat protection”
- Click on “Threat history” and then “See full threat history” to see if your antivirus software has detected anything recently
- Once again, if there are any Discord files in the quarantine, they will have the Discord name attached to them.
- If you see a Discord file in the quarantine, you can select the arrow-down button across from the file, where you can click on “Allow” to restore them back to your computer.
You’ll need administrator privileges to do this properly – though it’s not the main process you may need to get Discord working as it should, it’s always worth checking.
Delete Temporary Data Discord Files
Discord runs temporary data on your computer to help the program run better. Sometimes those files become corrupted and slow down the program. You will find these steps are quite similar to the above process for deleting discord altogether to reinstall.
- Make sure Discord is closed in your Task Manager
- Right-click on the “Start” button and select the “Run” option in the pop-up menu
- In the pop-up open field, type the command “%appdata%,” and click “Run”
- A window will appear where you can locate the “Discord” folder, right-click, and delete.
- Repeat steps 1-4, except you will type “%Localappdata%” in the open field before clicking “Run”
- Relaunch the Discord setup file to reinstall the software
It might take a little time, but it is sometimes a matter of deleting extra data, ensuring your antivirus program has not caught anything, or sometimes just reinstalling Discord as a last resort. You will need administrative privileges for some of these tasks,