How to Add a Railcard to the Trainline App

Navigating through modern applications can be a maze for some, especially when it comes to complex tasks like integrating a railcard with a ticket purchasing app.

The Trainline app, used by millions for its convenience and efficiency, allows for this essential function.

But how exactly can one proceed? In this guide, we uncover the steps to successfully add a railcard to the Trainline app.

Understanding the Trainline App

The Trainline app, a top-tier, user-friendly platform, offers travellers the convenience of booking and managing train and coach journeys across Europe.

From tracking live train times to getting platform notifications and even mobile tickets, it has streamlined the process of travel.

What is a Railcard?

A Railcard is a type of discount card used in the United Kingdom that offers substantial reductions in train fares.

The types of Railcards vary, from Two Together, Family & Friends, to Senior, Disabled Persons and 16-25 Railcards. Each offers different benefits tailored to specific age groups, disabilities, or travel partners.

The Benefits of Linking Your Railcard to Trainline App

Before diving into the process, let’s highlight the perks of adding a railcard to your Trainline account.

The most prominent advantage is the potential for major savings. Users can avail discounts up to 1/3 off standard fares, making regular travel significantly cheaper.

Additionally, once your railcard is linked to the Trainline app, the discount is automatically applied when you search for tickets. This eliminates the need for manual input each time, making the process seamless.

Step-by-Step Guide: How to Add a Railcard to the Trainline App

Here’s a comprehensive, straightforward guide on integrating your railcard with the Trainline app.

We ensure a hassle-free experience by breaking down the process into manageable steps:

1. Access Your Trainline Account

Open the Trainline app on your mobile device and sign into your account. If you don’t have one, create it by following the intuitive sign-up process.

2. Navigate to the ‘Railcards’ Section

Once you are logged in, find the ‘More’ option on the lower right-hand corner of your screen. Tap on it and you will see a dropdown menu. From this menu, select ‘Railcards’.

3. Adding a New Railcard

After selecting ‘Railcards’, you will be directed to a new screen. Here, tap on the ‘+ Add’ button, which will take you to a list of available railcards.

4. Select Your Railcard

Browse through the list and select the type of railcard that matches yours. Once you’ve done this, you’ll need to input some personal details such as the Railcard number, your name, and the card’s expiry date.

5. Save the Changes

After entering all the necessary details, tap on ‘Add Railcard’. This will save your railcard details to your account.

6. Confirm Your Railcard is Active

To ensure your railcard is properly linked, navigate back to the ‘Railcards’ page. Your newly added card should be listed there.

By following these steps, you have successfully integrated your railcard with the Trainline app.

Troubleshooting: Common Issues and How to Resolve Them

Despite its simplicity, you may face some hurdles when trying to link your railcard. Here, we address some common issues and provide solutions.

1. Incorrect Railcard Details

Ensure you’ve entered all the details correctly

. A minor error like mistyping the railcard number can prevent the card from being added.

2. Railcard Not Recognized

If your railcard type isn’t recognized or doesn’t appear in the list, reach out to Trainline’s customer service. They will guide you on how to proceed.

3. Railcard Expiry Date Issues

Ensure your railcard hasn’t expired. If it has, you’ll need to renew it before you can add it to the app.

Leveraging the Power of Railcard and Trainline App

Integrating your railcard with the Trainline app revolutionizes your journey planning and booking process.

The procedure is straightforward, and the benefits are immense. By coupling your railcard with this advanced ticketing app, you are securing a future of travel that is convenient, efficient, and above all, cost-effective.

Now you have successfully demystified the process of how to add a railcard to the Trainline app. Embrace this knowledge and start enjoying a hassle-free, discounted journey!

FAQs

  1. Can I add more than one Railcard to the Trainline App?
    Yes, you can add multiple railcards to your account. Each will apply to the eligible tickets when you book your journey.
  2. What if my railcard is lost or stolen?
    If your railcard is lost or stolen, you need to report it and apply for a replacement. During this process, you can still use your digital railcard if you have one.
  3. Are railcard discounts automatically applied to every journey I book on the Trainline app?
    Yes, once you have added your railcard to the Trainline app, the discounts will be automatically applied to eligible journeys.
Photo of author

Author

Faith

A heavy gamer, there's nothing that Faith loves more than spending an evening playing gacha games. When not reviewing and testing new games, you can usually find her reading fantasy novels or watching dystopian thrillers on Netflix.

Read more from Faith

appsuk-symbol-cropped-color-bg-purple@2x

Apps UK
International House
12 Constance Street
London, E16 2DQ