You can watch movies and television shows on Disney+ on almost every device, including smartphones, laptops and mobile phones.
But, some users have encountered HDCP errors while watching or viewing movies with Disney Plus.
HDCP issues are often caused by hardware issues and a problem with physical connections of your device, including HDMI cables.
The Disney HDCP error can usually be resolved – here’s what you need to do if you’re finding a HDCP error when trying to use Disney Plus.
Fix Disney Plus HDCP Problem Video Playback Issue on Android, iPad, Apple TV, Roku or Smart TV
This issue is often a result of the HDMI cable that you’re using with your television set. In some cases, it may also be to do with your internet connection.
High-bandwidth Digital Content Protection (HDCP) is an essential protocol for copyright protection. It ensures that high-quality digital video content is securely transmitted and accessed via HDMI or DVI interfaces.
However, a HDCP issue can be problematic, especially when using streaming services like Disney+. The first step towards rectifying a HDCP issue when using Disney+ is correctly identifying the problem.
Usually, when a HDCP error pops up, it prevents the streaming of content. You might see an error message that says something like “This content requires HDCP for playback.”
Here, we delve into several practical methods to rectify HDCP issues when using Disney+.
Method 1: Use A HDCP Compliant HDMI Cable
There’s a good chance that the cable that you’re using does not meet the HDCP standards. This is usually due to the HDMI cable being old and out of date, as an old HDMI cable may not be compliant.
So, try installing a compatible HDMI cable for HDCP if the cable has already been installed. Buying a new cable or using another one that you have laying around the house is the first thing you should do if you come across this error.
Method 2: Check Your HDMI Cable and Ports
One of the most common causes of HDCP issues lies in the HDMI cable or ports. Be sure to check your HDMI connection, ensuring that it is not loose or damaged.
Opt for a HDCP compliant HDMI cable and ensure that your HDMI port is clean and free of dust or debris. Switching to a different HDMI port could be another simple fix to this issue.
Method 3: Try a Different Display
Sometimes, HDCP issues can be attributed to your display device. If possible, try connecting your streaming device to a different TV or monitor to see if the HDCP error persists. Always ensure that your display supports HDCP.
Method 4: Update Your Software
Outdated software can sometimes be the cause of HDCP issues. Regularly updating your software can prevent HDCP errors from recurring. This applies to both your Disney+ application and the software on your streaming device.
Method 5: Restart Your Devices
Often, a simple restart of your devices can fix HDCP issues. This includes your streaming device, display, and even your router. A restart often flushes out minor bugs and errors that could be causing HDCP issues.
Method 6: Reset Your Disney+ App
Resetting the Disney+ app can often clear cache or data that could be causing HDCP issues. Each device has a different method of resetting apps, so be sure to follow the instructions specific to your device.
Method 7: Upgrade Your Hardware
If you’ve tried all of the above methods and are still facing HDCP issues, you may need to consider upgrading your hardware. This could include your streaming device or even your TV or monitor.
Method 8: Power Cycle your Device
Sometimes faulty devices will block your stream’s operation. So, it would be advisable to use the power cycle for that device.
We would suggest doing this in cases where the issue occurs with your HDMI cable and your device.
Method 9: Change the port
When your HDMI output comes into your device, it’s important for your television to recognize a connection to the new HDMI cable. Sadly that may not always occur in a automatic fashion. Therefore your television may have no input. Connect HDMI ports to your television sources. The screen on my laptop should be equipped with an HDMI port. If you see it under the wrong port change the TV channels to another source.
Conclusion
When experiencing HDCP errors at Disney Plus, it’s a good idea to exit playback and start again – this is a common fix if you find Disney Plus not working. Plus, changing your HDMI cable is a sure fix most of the time.
Upon the display of HDCP errors, go to the home screen. Try playing another version. The problem can be found by comparing different titles or other content.
Resolving HDCP issues when using Disney+ need not be daunting. With the right approach and a keen understanding of your devices, you can enjoy uninterrupted streaming in no time.
