Currys app not working? – How to Fix

Currys is a well-known retail company, offering a vast range of electronics and home appliances.

With the rise of digital convenience, Currys has developed an application to enhance the shopping experience for its customers.

However, many users have reported issues with the Currys app not working properly.

This comprehensive article will delve into the various aspects of this problem, providing solutions, insights, and tips to help you resolve any issues you might be facing with the Currys app.

Unerstanding the Currys App

Before we dive into the solutions for when the Currys app is not working, it’s essential to understand what the Currys app is and what it offers.

The Currys app is designed to provide customers with a convenient platform to browse and purchase products, track orders, and access exclusive deals and discounts.

Users can also use the app to locate nearby stores, check product availability, and read customer reviews.

With such a wide range of features, it’s no wonder that any disruption in the app’s functionality can lead to frustration among users.

Common Issues & Solutions

App Crashes

One of the most common problems users face is the Currys app crashing unexpectedly.

This issue can occur for various reasons, such as insufficient storage space on your device, outdated app version, or conflicts with other apps.

To resolve this, try clearing up some space on your device, updating the Currys app to the latest version, or restarting your device.

Login Problems

Another frequent issue is being unable to log in to your Currys account through the app.

This could be due to forgotten login credentials, a temporary server issue, or an unstable internet connection.

If you’ve forgotten your password, use the ‘Forgot Password’ feature to reset it. If the problem persists, check your internet connection or try logging in after some time.

Loading Delays

Users often report prolonged loading times when using the Currys app.

This can be frustrating, especially when you’re trying to make a quick purchase.

To fix this, ensure that you have a stable internet connection. You can also try clearing the app’s cache or reinstalling the app to improve loading times.

Payment Issues

Some users have experienced issues while trying to make a payment through the Currys app.

This could be due to an expired credit card, incorrect payment details, or a glitch in the app.

To resolve this, double-check your payment information, update your payment method if necessary, and ensure that your credit card is not expired.

If the issue persists, contact Currys customer support for assistance.

Notification Glitches

The Currys app is designed to send notifications for order updates, deals, and promotions. However, some users have reported not receiving notifications or receiving them late.

To fix this, go to your device’s settings, navigate to the app’s notification settings, and ensure that notifications for the Currys app are enabled.

You can also try restarting your device to reset the notification settings.

Troubleshooting Tips

Check Device Compatibility

Ensure that your device is compatible with the Currys app. The app may not work properly if your device does not meet the required specifications.

Check the app’s description in the App Store or Google Play Store to find the compatibility information.

Update Your Operating System

Keeping your device’s operating system up to date is crucial for the optimal performance of apps.

Make sure your device is running the latest version of its operating system to prevent any compatibility issues with the Currys app.

Contact Currys Customer Support

If you’ve tried all the above solutions and the Currys app is still not working, it’s time to reach out to Currys customer support.

They can provide assistance, investigate the issue further, and offer a resolution.

Make sure to provide them with all the necessary details about the problem you’re experiencing to help them assist you better.


The Currys app is a valuable tool for customers, providing a seamless shopping experience at your fingertips. However, like any technology, it’s not immune to issues.

By following the solutions and tips provided in this article, you should be able to resolve most problems related to the Currys app not working.

Remember to keep your app and device updated, ensure a stable internet connection, and don’t hesitate to contact Currys customer support if needed.

Photo of author

Connect: Insta



Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

Read more from Edward


Apps UK
International House
12 Constance Street
London, E16 2DQ