CapCut Can’t Import This Element: How to Fix

CapCut has become one of the go-to video editing apps for content creators across the globe. Its ease of use and rich feature set make it a compelling choice for anyone looking to quickly edit videos on the go.

However, as with any software, users can encounter issues that disrupt their editing flow. One such common problem is when CapCut can’t import a particular element.

This can be a frustrating obstacle, especially when you’re on a tight deadline or in the middle of a creative burst.

In this article, we’ll take a deep dive into the reasons behind this issue and provide a comprehensive guide to fixing it.

Understanding the ‘CapCut Can’t Import This Element’ Error

Before diving into the solutions, it’s crucial to understand what triggers the ‘CapCut can’t import this element’ error.

This issue often arises when trying to import media files into the CapCut app. It could be a video clip, an image, or an audio file that the app refuses to load.

Several factors could lead to this error, including unsupported file formats, corrupted media files, or even software glitches within CapCut itself.

To effectively troubleshoot and resolve this issue, we must systematically approach the underlying causes.

By identifying what exactly is preventing the import, we can apply the right fix to get you back to editing without further ado.

CapCut Can’t Import This Element: How to Fix

Checking File Compatibility

The first step in fixing the ‘CapCut can’t import this element’ error is to ensure that the file you’re trying to import is compatible with the app.

CapCut supports a wide range of file formats, but it does have its limitations. Here’s what you should check:

  • Video Files: Ensure that the video is in a format supported by CapCut, such as MP4, MOV, or AVI.
  • Audio Files: Check if the audio file is in a commonly supported format like MP3 or WAV.
  • Images: Confirm that the image is in a format like JPEG, PNG, or GIF.

If your file is not in a supported format, use a file converter to change it into a compatible one before importing it into CapCut.

Ensuring File Integrity

A corrupted file can be the root cause of this import error. Files can become corrupted due to incomplete downloads, errors during file transfer, or issues with the storage medium. To rule this out:

  • Try opening the file with another app to see if it plays correctly.
  • If it doesn’t, you might need to redownload or transfer the file again.
  • Make sure that the file name does not contain any special characters, as these can sometimes cause issues with import.

Updating CapCut

Running an outdated version of the app can lead to a myriad of problems, including import errors. App developers regularly update software to fix bugs and improve functionality:

  • Check if there is an update available for CapCut in the app store of your device.
  • If there is, update the app to the latest version.
  • Relaunch CapCut and try to import the element again.

Checking Storage Space

Lack of sufficient storage on your device can prevent new files from being imported into CapCut. If your device’s storage is nearly full, the app might not be able to process new imports:

  • Check your device’s storage capacity.
  • If necessary, free up space by deleting unused apps or media files.
  • After clearing space, attempt the import process once more.

Resetting App Permissions

Sometimes, the issue could be due to CapCut not having the necessary permissions to access your device’s storage. This can be easily overlooked but is essential for the app to function correctly:

  • Go to your device’s settings.
  • Navigate to the app permissions for CapCut.
  • Ensure that it has permission to access your photos, media, and files.
  • If changes are made, restart the app and try importing the file again.

Reinstalling CapCut

If none of the above solutions work, the problem could be deeper within the app’s installation files. A fresh install can often resolve these issues:

  • Uninstall CapCut from your device.
  • Restart your device to clear any temporary files.
  • Reinstall CapCut from the official app store.
  • Try to import the element once more after the fresh install.


Encountering the ‘CapCut can’t import this element’ error can disrupt your video editing workflow, but it’s usually not a difficult problem to solve.

By following the step-by-step guide provided, you can troubleshoot and fix the issue in most cases.

Remember to check file compatibility, ensure file integrity, update the app, check storage space, reset app permissions, and if all else fails, reinstall CapCut.

The ability to quickly adapt and address such technical issues is vital for content creators in today’s fast-paced digital environment.

With this guide, you’re well-equipped to overcome this hurdle and continue producing engaging content with CapCut.

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Edward brings years of experience in a variety of different fields including online marketing & No-code app development, and he's been investing in stocks and cryptocurrency since 2016. Outside of work you'll usually find him watching movies at the local cinema or playing games in the Apple Arcade.

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